Mandarin House Restaurant — Restaurant in Laurel

We been coming here for 30 years .Since new ownership .The food been horrible ordered 100 dollar worth food.The crispy beef was over cooked like wood not edible.They told me this what black eat like .Don't assume that Im black.I told want it make original way. It was disgusting they argued with me .They made over. Telling client thisv it's very rude .Then we ordered another time eggplant garlic sauce,schezwan green beans brown sauce. Both dishes over kill will red pepper been ordering from Herr for long time wasn't edible the chef went crazy with red pepper was suppose garlic brown sauce little spice not over kill .Are family can not eat extremely spicy food like this .We called told them we eat the next day my wife cooked my daughter picked food to suprises veg options .He said can't do anything that it was his response. He told me that how we make it that's how it is that's policy .Are family owned 3 restaurants for 40 years. This horrible treating us client disrespect not making food delicious and over spicy .Not sure how restaurant will stay in busy .I give them zero stars for customer service not friendly when told we have problem and quality food is horrible and over kill red pepper .Are whole family couldn't eat it .Not good look very dissatisfied client and whole family had throw the food away and...

EDIT: I went back and spoke to an employee I know. He confirmed that the restaurant changed hands less than 4 weeks ago (early May 2019). All wait- and cook-staff are the same as before, just the cashier/hostess/phone-tender is different... I was the victim of new management. Won't do take-out again, but will certainly dine-in.

Used to love this place and ate there at least monthly. However, my most recent experience will make me think twice: At 8:40PM, I ordered (by phone, for pickup) our favorites: fried fish filet w/ black bean sauce, chef's delight shrimp and scallop, and sa-chien soup for two. Was told standard 15-20min wait time. Arrived 15 later, was told to wait. No problem. 5 mins later (9PM), was asked whether I ordered rockfish. No, fried fish filet. 10mins later, I was told it was going to be another 10 mins. The reason? They still had to make the fried fish filet! At this point I didn't trust their estimate and since my hungry kids were waiting in the car outside, I realized I could eat sooner at home than by waiting until nearly 9:30PM to eat there so I bailed. They made no attempt to make things right, just said they were busy with other customers, sorry for the delay! Has this place been sold to new management? The same waiters are still there but the cashier I've never seen...

OK, so we tried them again.

I don't know what changed, but the offerings we have tried have been wonderful! We still won't take a chance on the chicken stuff, but the beef, duck, etc., are all super. It deserves re-evaluation.

Ironically, one of their neighbors, also Asian, won't get food there. I'm not sure why.

Since we posted our negative reviews while back, we decided to try takeout again.

See the below. They continue to use frozen chicken tenders ... breaded believe it or not! The only difference is that they are sliced into smaller bits.

Of course, the frozen breaded tenders were previously cooked before freezing. Putting these breaded "delights" into a sauced dish results in a disgusting concoction.

So ... we promise to keep our promise and never go back. Cheating on the protein ingredients is reprehensible, no matter the excuse.

Previous review:

Since they changed hands, the food has become just awful. We tried three times to be sure and each meal was worse than the previous. For example, order a chicken dish and get frozen commercial tenders and bottled sauce. We will not be going back. We went for over 20 years but...