Olobe's Kitchen and Catering Services — Restaurant in Lavon

I don't usually like to leave reviews but this time it is warranted. My friend and I made a conscious decision to patronize your restaurant. We did not feel welcomed and the things that my friend mentioned are accurate. There was an air of hostility from the moment we arrived, but we looked past it. You were out of a lot of items that were on the menu. When my friend received her food she immediately stated to me that the chicken tasted old after one bite. She asked the younger waitress how old the chicken was and the waitress stated that it was not fresh and had been cooked 1-2 days ago. You, the owner, chastised my friend immediately for daring to not like the 1-2 day old chicken and told her that "no one has ever complained in 2 years." The entire exchange was very disheartening and unprofessional. I remained polite throughout our visit, but I was shocked at it all especially the response to my friend informing you about her meal. I spent $30 on my meal and was not pleased with it as well, but you live and learn and i wasn't planning to write a review about it. However it is not cool at all that you, the owner, are taking all of this so personally and bringing race into it when that is completely unnecessary to do such. We were just normal people that were out shopping, wanted a meal and decided to try "your" restaurant because my friend wanted African food. We did not have the best experience and that is okay. People of all races go to restaurants everyday and may not be happy with the food and may write a review, but it's not a personal assault on you like you are doing to us. Your attitude towards us yesterday and the response to her review were rude and unprofessional from a business owner. If you don't stereotype your customers maybe you will be able to treat and serve them better which can make for them being repeat customers even if they do have a complaint. Unless of course if you don't want certain customers patronizing your business then...

This was my first and last time at this restaurant. I was in the area and decided to give it a try. Never again. Horrible experience, more so with the staff, I never got her name. First of all, no one was in the restaurant during our entire time there, not even pick up orders. That should have been my initial sign. Then, various things I requested, I was told they were out of (so why is it on the menu, why offer it?). What I decided to order was not fresh at all. I was told it would take a certain length of time, took way longer. Then I was told the food was fresh, and I could clearly tell it was not. The chicken tasted old. When asked how freshly cooked it was, they told me it was cooked yesterday or the day before. And it was coated with lots of tomato paste/sauce. When expressing my feedback and dislike to her, she became argumentative and was not trying to listen to what I had to say. And she definitely wasn't trying to make it better. Poor customer service for sure. And for her to make the comment, "we've been open for 2 years and no one had ever complained about our food," threw me way off, because it doesn't matter how long you've been open, nor does it matter how the other customers felt or thought at this point...That's them. This is what I'm expressing to you as your current and only customer at that particular time. No intention of understanding nor goal of providing good customer service. Also, they charged for items that my friend was told would be included when previously discussed prior to ordering her meal. And to top it off, the rudeness she displayed was beyond welcoming. I handed her the money in her hand, she hands me the change back on the table. She did not even have the decency to thank us as customers when leaving, for the couple of items we did order. I have no desire to return back to this...

I was really excited about their arrival to our area, but now not so much. I’ve eaten here a few times and I’m just not impressed. The first time I ordered they were freshly opening, I’m pretty sure I was given mashed potatoes instead of Fufu. Maybe they didn’t think I’d know the difference. This last visit I ordered through Uber Eats, and while the food was hot, none of it was fresh not even the white rice. You can taste that the chicken is old but I didn’t mind because I know how it was done at the places I’ve visited in Nigeria. And besides, it was still kind of tender. But the fish… I paid over $20 for what should’ve been a fresh grilled piece of tilapia. The fish was really small and was made the day (or 2) before. It was dry and really hard and certain places. This place could be alot more successful if they stopped taking shortcuts and PROPERLY prepare peoples food. Just let customers know that it’s going to be a bit of a wait because you have to make the food fresh. It’s a sit in restaurant so we’re not expecting fast food anyway. I’d rather sit and wait for quality food then to be given something that was prepared in a rush....