Ross's 20th St Bar & Grill — Restaurant in Leavenworth

This has got to be the worst customer service experience and overall food quality that I have ever seen. We ordered our food online and came in for pickup. We got two orders of fries and only recieved one, which the person on the phone claimed was because the two orders were in the one box, but come on noone does that logically. Got a nacho that was missing the nacho cheese and meat rendering it just a container of chips with some lettuce.

The person on the phone didn't take any ownership of the issue and just said that she would throw cheese and meat into a container and we could come get it. Ended up spending 45 dollars or so the first trip and even after calling to sort out the issues, we spent even more money to get what we originally paid for. Even then they didn't fix their mistakes previously and it seems that is just how this place is.

In conclusion, this is a great bar, but there is not enough care in customer service nor the food to be a good place to grab a bite to eat. People who want food should beware this establishment. If you are there to drink, go ahead but go look at the prices first to make sure you get a good deal. One thing is for certain: we will...

This was our second visit. The first was just meh. Dry tenderloin nothing basically good or outstanding. My husband had the tenderloin again. This time is wasn't dark and dry but had no flavor. It needed him with some salt or something. I got 2 chicken sliders and a side of tots. I'm thinking chicken tenders on a mini bun. I end up with two nearly burnt Tyson looking patties and about 10 Tots. Since it was alacarte tots i expected more than a handful. They, too needed salt. Husbands fries were a bit limp. As I looked around and saw no one else eating on a Friday night I realized people don't come for the food. Casey's chicken is amazing and I thought that a Grill could be as good or better but sadly, no. I basically left my whole meal on the table. I didn't want a refry of a...

Have only been there once- so far. I like the building. It's a dive bar but it serves food too. It's cozy inside, nice bar, decent amount of seating. I could tell when I pulled into the parking lot thar there is a good sized covered back deck with additional seating.

The drinks were poured well (not weak), the bartender & waitress were both really friendly. Both my friend and I ordered the same meal: the loaded fried bologna sandwich with fries. Huge sandwich. Really tasty! My friend got his with egg on it, I got mine without. The rest of the menu looked good too and it was all...