Tonight we came to the Squirrel Tree Resort for dinner and to hang at the bar. Our bartender, other customers called her Jess, came over to us within a couple minutes. She seemed annoyed and aggravated but honestly when you work with the public, that is understandable. We then ordered drinks and had questions about the menu. Jess barely answered our questions as she turned her back to help someone else as she answered us while looking over shoulder. We ordered appetizers and entrees. We both ordered the 12oz Ribeye for $35. Before that, as APPETIZERS, we ordered mozzarella sticks and wings. About ten minutes goes by and our steaks come out. I told the lady that delivered our food that we order apps and she said, “yup, they’re coming right behind me.” 4 mins later, Jess comes out and dips our apps off. I told her that we anticipated getting our apps first, not almost 5 mins after receiving our steaks. She said that, that’s too much for her to remember and that if we wanted to get our apps first in the future that we should order our apps and then order our entrees after we get our apps. I’m sorry but every POS. Has a hold button. And if it was too much to remember to course our meals out then she should’ve just told us to wait to order our entree. We explicitly said that we will START with….and then have our steaks. After that exchange, we humbly ate our entrees and boxed up our apps. She never offered us a second round of drinks and dropped the check. We then added one more drink and paid. Horrible service. The cooks did very well as the food was tasty and the steaks cooked to med rare perfectly. Jess needs to be...
Read moreLet me start out by saying, when we booked this “Resort”, the website said it was in Levingworth. That was a lie. They use a P.O. Box in town for the address! This shack is located on the side of the busy highway 30 minutes away on a windy road without internet. After being disappointed by the long drive after drinking some brews, we went into the restaurant to check in. We were not given any WIFI passwords, map of where our room was or instructions/passwords on how to use the TV. We only had one channel that was enabled without having to pay $ for.||There was no refrigerator or microwave or bottles of water like advertised. Our room had no bathtub, the room was freezing and we could not adjust the heat! It was locked by a box! ||So here we are, middle of the day and hungry and thirsty with a dozen blankets on while trying to watch a movie on our small phone!||We thought ‘ok, so the trip is ruined, let’s at least get to bed early since there is nothing else to do and wake up early to get out of here!’ No luck! They must’ve put us in the smallest room right above the bar because there was screaming and yelling all night and into the morning!||Thankfully, there was no Fire because we would’ve died since there was no batteries in the smoke detector, there was USED &DIRTY soap in the shower!||We paid $150 for this s%#*hole?!||Oh, and yes we did try to cancel it. They refused to let us cancel as soon as we got there and found out where it was at. Probably hard up to get suckers...
Read moreWhat a find! I booked a stay without really realizing where it was actually located, or what the place would be like. I have to admit, I had a great deal of anxiety wondering what we were going to encounter. Did I make a mistake? I mean, I’ve stayed in some places with a similar MO that were complete disasters but was I ever pleasantly surprised! First, yes, it’s a bit of a drive, about 20 minutes north out of Leavenworth but so worth it. Absolutely beautiful countryside, and an excellent road to drive. The place itself has a rustic charm and feel but is definitely not lacking. Clean, modern, comfortable rooms and the staff made us feel so welcome. They were on point, everyone was super friendly, provided excellent service, and again, made us feel welcome like we were family almost. Food at the restaurant was excellent, large portions and very reasonably priced. The whole package was a far better value than anyone else in our group could claim (about 20 of us traveled, some stayed even further out of Leavenworth in Wenatchee, and several stayed in Leavenworth proper) so I had immediate personal insight to compare. Absolutely would recommend and will stay again if I’m ever...
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