SHABBY. First Impressions are everything, and this was my first time. I probably won't go back. Was greeted right away, seated. Menus, drinks, fast. We then told the seater we're ready to order, but it took 10 minutes for one of the 5 waitresses to attend us. It was not busy, was 2 pm. I got up to ask for a waitress. She came and was very polite. Food was not bad, would give the food a second chance.
Unfortunately, the place was a mess. Carpet covered with napkins and straw wrappers. One booth was broken, a few nails and a hammer would have fixed it. Men's room was not in the best shape, either. With that many people on staff at a slow time that place should have been clean, BUT it was not. Also, the reality is this: the majority of the world is not ok with homosexuality. It's not because we're "homophobes," as we've been discriminatingly labeled. It's because we like the good 'ol days when things were normal, and people got married to have kids and raise a family and produce a sustainable population. Homosexuality is downright uncomfortable for most people. If you want to impress the limited number of liberal "give me co-ed bathrooms" people, then don't mind my critique. But if you want to reach the rest of the population and make them feel comfortable in your establishment, then put some one in front who doesn't give another guy the "eyes" when they come in for dinner! To top it off, the walls are lined, corner to corner to corner, with alcohol bottles. 100s of them. Not too family friendly if you ask me. Final remarks, straighten what's crooked, clean what's dirty, and get rid of the alcoholics "unanimous" feeling from the place and your...
   Read moreWhile it was mid morning on a Saturday, the restaurant was only half full so bear with me. We had a larger group, after waiting to be seated we were led to a normal sized booth that was maybe appropriate if our group was half children. We asked to sit elsewhere because we just would not fit in a booth that size as regular sized adults. We get seated and order drinks. We had to clarify that we still needed coffee twice and never saw a refill until we were finished with our meal. The food was sub par at best, the only redeeming part of the meal was the fantastic cinnamon roll. My meal was cold upon arrival. Not that it mattered when we had to wait another 15 minutes for my husband to receive his meal. Why bring half the table of food out and forget us? We didn't get syrup until my husband was finally served and by then the table was done eating. The worst part was that they had the nerve to not comp his meal on the tab. I don't understand how they don't just automatically comp food that was forgotten.
Honestly they seemed understaffed. Our poor waitress was stuck trying to make custom drinks for another table for so long that she wasnt even aware that we only had half of our food. Don't take special drink orders if you don't have a bartender. She was doing her best but come on management, she couldn't even re enter my husbands order until she had these custom drinks made. Maybe if they were swamped, maybe this would be understandable. But at best they had half of the tables occupied.
Unless we suddenly find ourselves wanting custom alcoholic beverages at 11am I can't imagine we will find...
   Read moreI sat and waited to be addressed and after 20 minutes of just sitting there, a few servers came and told me that they'd be right with me and can they get me something to drink. So I ordered a bloody Mary and a glass of water and.......... nothing for another 15 minutes. However, when I FINALLY got a menu I was able to order. The food was excellent. I ordered a turkey/avocado sandwich called Stephanies favorite. The bloody Mary wasn't to good I didn't even get close to finishing it, down fall of the bloody mary, it was full of salsa that they add in it. Also I had to ask for silverware and napkins for the biggest part of my meal I had to use the wet napkins that were served under my drink. That's how bad the lack of attention was to me. I was sitting right in front of everyone so there's no way I wasn't seen. After all that time I seriously started to think Damn is it because I'm not old and white? Because everyone else around me was getting so much attention. When she brought my food she also brought my check at the same time wich I thought was a little weird especially after I waited all that time just to be acknowledged, I kinda felt unwelcome and hurried out. She wasn't rude, just not intutitive to my needs as a consumer. But in all the sandwich was delish and of huge portion. 5 stars for the sandwich 1 star for the...
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