The Nauti Dawg Marina Cafe

My husband and I are locals and went Sunday for brunch. We work in the service industry so its rare we get a Sunday together. We were looking forward to going with our doggie to a nice spot by the water. We arrived somewhere between 10:45-10:50am. They were busy but not through the roof busy- we waited about 20-25 min (average) for a table, nothing crazy as a wait is expected. We were seated at 11:15am- at almost 11:25 we had not been greeted yet and 10 min feels like an eternity when you are just sitting there. I kindly stopped the Busser passing by and I asked if you could please check on our server, as we hadn't had one yet. His reply was verbatim "Ma'am we are busy just give her a minute" and he walked away. A minute or two later our server came. She was very nice, we gave her to order all together and it was about 11:30am by now. After waiting she came to the table at 11:52-11:55 and said our order was coming right out. By 12:12p we had no food, dry mimosa glasses (that we paid for at the bar while waiting..) and she never came back by. I had ordered a coffee that she had brought at the beginning when she took our order, so we left money on the table for the coffee and left. It was absolutely inexcusable that the food at almost 45 min didn't even appear to be on the way... an egg plate, a waffle and side of ham. Nobody came back since 11:55p at all. I have worked in every position in a restaurant for 30 years, and my last 10 yrs I have been running restaurants. I would have never let this happen, on my watch. I understand when things are backed up and not going as planned, but she never came back. She would glance over quickly just to see..but never communicated with us 15 min after saying it was 'coming right out'. This was our 2nd bad experience, the last having been rectified by a very nice manager, who was not there on this day, so we decided to give it another chance. As we know from the industry there can be a bad day....but no more. This was last and final. Too bad you lost locals that would have supported you when season is over... BTW the rude busser that was 'REALLY' busy from earlier, was out front smoking while we were leaving. Classy.