Jersey Mike's Subs — Restaurant in Lincoln Park

Got my family's entire order wrong, not a single item from the order was correct. I have allergies and so does my family so this store's negligence in outright ignoring clearly stated requests to remove lettuce and tomato from the sandwiches means we can't even eat this order. The kid at the register also charged us three times. $90 for what would've been a $30 order. They would not refund it back to the card and instead just gave me a fistfull of cash, which was also the wrong amount. And they were rude to me the whole way through. I don't care how swamped the store was at the time, this is unacceptable. Not a single thing that couldn't go wrong, didn't go wrong.

Update: It...

Had 2 huge black hairs in my sandwich from one of the employees which I possess a VIDEO of me pulling it out of the cheese where it was embedded from. Went back and asked for a refund & they said wait for our manager to call you. Sure ok no problem. Manager calls me next morning just to waste my time to tell me she can't do anything about it. Couldn't really get anywhere in the conversation because she talks like she's scared of her own reflection "ummm oh uhhhmmmmm sheesh umm" was practically all I got from the conversation on her end.. terrible communication nd nothing was resolved. Is it that hard to give back $11 bucks when it was...

First off, I want to say that the sandwiches are delicious. We have zero complaints about the quality, size and taste of the food. I’m not sure of the name of the woman working the first register today but she was rude to me as I ordered, which I can handle as an adult. What really bothered us was the way she treated the young staff who were trying their best. One young girl was asking a completely innocent question about ringing up our order and she looked at her with disgust and said “whatever.” That’s just one of several examples in the short time we were in the store. It’s a new shop, everyone’s learning, and a little kindness...