I waited at the counter for a little less than ten minutes. Everyone was busy in the back. One woman running around looked at me 4 minutes in. Never said hi, or acknowledge me. I waited and waited. Not many cars in the drive thru. Two employees were very concerned about the French fries cooking. I even smiled at the one woman working her butt off. She looked the other way. At this point I’d had it. I actually live around the corner and never had any kind of helpful service here. Time to hire some employees so you don’t lose your customers. I turned around and walked out. I went to Burger King instead and was treated appropriately. Never again will I return to Lincoln Park, Nj, Morris County McDonald’s on rt. 202. Over the past 11 years, they only provided lack of care. I’ve been in retail, food industry for many years. Never saw this type of behavior. Mind you I’ve tried a handful of times at this location. I guess I shouldn’t try try this place again. I always give a place a...
Read moreBe careful, the young guy on second shift will short you on your large smoothie then blame it on everyone and everything for it happening.
I would have garnered more respect for him if he would have just apologized for the inconvenience and made it right. Instead he blamed it on his co-workers not doing their job and the machine not dispensing the proper amount. Well the way I see it, if they didn't do their job, unfortunately the responsibility falls on the next person to make it right, machine or not...I'm just saying. The manager did apologize, but her song was roughly the same.
So again, be alert when ordering one, you should at least be able to get all of your smoothie instead of part of it or they should charge partial...
Read moreWORST MCDONALD'S EVER. We order on drive through and get the wrong order. So we turn back and go to drive through again and it's 10:58pm and they turn the lights bc they are now closed!?!? WHAT!? WHY? IT SAYS YOU ARE OPEN UNTIL 12AM.
We just ordered 3 mins ago.. the old lady with glasses doesn't respond. We call the store she picks up and the she hangs up the phone.
This place is a joke!! Meanwhile 3 or 4 cars pull up to order food and they leave bc they are surprised to find out it's closed.
This is horrible management. Should be embarrassed to call this place a McDonald's. Ray Crock would have went nuts on...
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