Runza Restaurant — Restaurant in Lincoln

As much as I love Runza, this specific location was a complete disappointment 😞 I went through their drive-thru yesterday and was treated SO poorly I will NEVER be going back. As the lady took my order, she sounded mad/frustrated. When I got to the window to pay for my order, the guy that took my payment slammed the windown after handing me my card back. When I received my food, I checked my bags to make sure everything was there, and he gave me the death stare. I asked for my receipt, and he rudely said it was in the bag. I understand fast food can be a very hard job, and it isn't much pleasant, but we are not all bad customers. I felt discriminated in a way. I will be taking my money somewhere else next time. SAVE YOUR GOOD ENERGY AND GOOD VIBES AND GO TO ANOTHER...

I went through the drive thru on 40th and Randolph. I had to repeat my order, of 3 meals, multiple times. After finally making it to the window, while waiting for my card back, I could hear them clear as day making fun of the way I talk.(due to a slight studder when having to repeat myself as many times as I did.) Causing me to feel extremely uncomfortable, upset, and Self conscious. But what made it all worse was when I got home, and took my first bite of my bacon cheese burger. RAW BACON. Yes! Raw bacon. And to top it all off the onion dip for my frings. It didn't smell right when opening it. Tried it out of wishful thinking. Poor. Very poorly placed wishful thinking. The onion dip they had givenme had obviously gone bad.. I am honestly just so...

40th and Randolph is less then Ideal when I come to represent Nebraska this location is cold and not even close to Nebraskan Hospitality. The drive thru person was so blah and didn’t give me a receipt upon transaction she quickly closed the window. The hospitality died at this location even when the roads are closed not even busy. I worked at Runza and this has got to be the worst experience again at this location. Granted I give them the benefit of the doubt that working at a restaurant is stressful, but my order was simple and even simple enough they just weren’t there in time. Please represent with your customers because it creates...