I told them im allergic to cheese it’s very important no cheese… they gave me someone else’s burrito and it had cheese im currently having an active allergic reaction and trying to get a refund and explaining I need to talk to a manager and they aren’t helping me and telling me I need to come back to get a refund so now im driving the 30 minutes back to them to get a refund.
So now not only am I wasting gas while having a reaction to prove to them that they poisoned me but also wasting an hour and a half of my time! I’ve had to take 3 Benadryl to stop myself from throwing up more.
Just got off the phone with the manager and she said maybe what im experiencing is from the spicinrss I said no I have a dairy allergy!! I’m not throwing up with swelling from spicy foods. How dare she try to minimize me like that! I’m going to be throwing up for hours because of their negligence! None of them cared that they...
Read moreWithout a doubt these guys were a pleasant and unexpected find. This place is right off the freeway and borders the shell station. Parking is good and they do have a drive thru also. Easy to park with a nice big parking lot and oversized stalls. The bathrooms were not only clean, they were spotless and smelled of chemicals. Food was great. I got Queso Birria taco plate which I couldn’t locate due to all the choices. The cashier was friendly and immediately helped me with putting my order in. Tables were clean, crows was older with children and one was a friendly Navy Veteran. I eat Mexican all over the country and this is definitely 4.5 stars for food and .5 makes it a 5 in my book. The only reason that I gave a lower rating for the food is because the Birria had a chunk of fat that in my opinion was easy to identify and should be pulled off. Other than that, the rice and beans were...
Read moreI ordered a #6 combo and was given a #5. The #6 comes with a burrito and enchilada. The #5 a taco and enchilada. I wanted carne de molida (ground beef) when I ordered but didn't specify it and I got stewed, shredded beef instead when the plate was served. I didn't care for it because the flavor is so subtle. The biggest surprise is no matter which plate you order, the enchilada is a cheese enchilada. No ordering a #5 or #6 thinking your enchilada will be filled with the same meat as the other item. I complained and the CSR offered to 'fix it' by giving me a beef burrito but I declined. I didn't know if she meant I could get a burrito filled with ground beef or if it would have shredded beef like the taco. I wasn't interested in another item with shredded beef so I declined. Communication isn't...
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