5:39pm Thursday 8/17 I walked by and no one was behind the counter. A girl was sitting on the massage chairs texting. I asked if Dunkin was closed and she said “they’re closed.” Didn’t admit she was an employee or even on break. Out of curiosity I put in a mobile order and just popped up at 5:46pm to make it then went back to the massage chairs. Shaking my head…. This girls...
Read moreAngelina was super awesome! We made a mistake with our order and she was cheerfully helpful in reversing the payment and reprocessing our order for us. We really appreciate her positive attitude and willingness to help without seeming put off. She's a great customer-facing representative and a valuable asset to Dunkin' Donuts. She truly seemed to enjoy and...
Read moreNo employee to be found…not behind the counter anyway. Customers came and went. No service. No purchase. Then I spotted her. It turns out she was camped out in a chair across the airport corridor, watching customers come and go. She had herself a fan set up and her feet propped up. Ya’ll gotcha a...
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