This is about the 4th time I have been here. The staff is always really nice, the food and the service is a little slow but it's worth the wait. We had gone for taco Tuesday the week before and the drinks were good and so were the tacos so we decided to come back yesterday. Last night I visited with my wife and our family member from out of town. What a disappointment, I was really embarrassed too. On 8/24/22 about 7 pm we arrive and had a seat when the waitress came over she had a look of "I don't want to be here and I hate my job". I ignored her attitude and put an order in for drinks and tacos. 20 minutes later she returns with our drinks, and they were served in these little glasses, almost like a large shot glass, with these really long paper striped straws. My wife said to the waitress " last Tuesday when we came in for drinks, we order the same thing, and the glasses were pint-size glasses" before my wife could say anything else the waitress snapped and said, "IM NEW ON TUESDAYS AND THESE ARE THE GLASSES I USE AND IF YOU ORDER MORE ILL TRY TO USE ANOTHER GLASS!!!!'' and she walked away.
Wow!! we all three looked at each other in shock!!! I am all for supporting the local business but will not allow any person to speak to me and my family like that. We got up and walked out. This is somewhere I enjoyed but will never return to because of this one employee. A note to management, listen and pay attention to how your staff treats your customers. Customer service is key in every business and this one employee will cost you a lot of customers. I would assume she is family to someone and thinks it's okay to be rude and disrespectful to paying customers. This...
Read moreGood people here! The short story: Good prices, good food, good atmosphere.
The long story: Tonight while I was out fabric shopping at Joanne's right next door to Dempsey's, I returned to my car only to find that it wouldn't start. In need of some tools, I began asking the local businesses if they might have a fix-it bag they could spare for a few minutes; after several establishments with no luck I decided to stop into Dempsey's and they did me one better. Upon hearing my plight, the bartender called out to one of the regulars (who I believe to be a mechanic or someone of a similar vocation) he immediately jumped to help me. He was a pleasant man who spent a good chunk of time trying to get my car started, and when we didn't have any luck his wife offered to call AAA for me. I was touched that these strangers would make such a valiant effort to help me. While waiting on the tow truck, I went back into the bar to sit and have a bite to eat, the staff was incredibly friendly and welcoming and the atmosphere and regulars were warm and neighborly. The prices of the food/ drinks were great and the food was delicious- if you go, try the garlic parmesan fries they're awesome! I will definitely be visiting this place again and if you're looking for a great hometown bar to sit and have a cold one or to watch the big game, I couldn't recommend this place enough. Thank you Dempsey's for turning my awful night into one with filled with good people and...
Read morePeople are an eclectic good bunch of folks for the most part. I am a creature of habit and go there often in the afternoons for a few beers.As of late it seems to me that the beer is on the verge of fifty degrees on a daily basis .With no end in site..The staff works hard and the problem lies with ownership!! There are plenty of places to drink beer but I like this place and wish they could fix this Glaring issue. 8 months later......All remains the same .....WARM BEER SERVED SLOWLY WITH A BAD ATTITUDE IS A HORRIBLE...
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