Papa Johns Pizza — Restaurant in Long Beach

I have been ordering from this location for years. I order every weekend when I am home. My order was $100.00 and is usually a very large order. I placed my order at 6:52 pm. I called at 7:55 and asked for an update. I was told the food was coming out of the stove Right then, and they will be delivering momentarily. I called back at 8:31pm and was told the food was then coming out of the oven and they don’t have drivers. So I drive into the store to pick up my order. I arrived to an unwelcoming environment. No one was wearing gloves. The guys that had bears were not wearing hair nets and no hair nets on anyone else. I asked for my food which did not have the stickers on the boxes that are supposed to come on them. I opened them up in store and said this pizza is not fresh it looks old. I asked if it was sitting there for and hour or more. The older guy with the beard looked at me and said yeah. Then walked off. I brought my food to the car because I was extremely upset. I come back in and asked for the store managers number. I was told they’re not allowed to give his number out and would need to come back to the store during the day. I brought my food home and all my pizza was tough and dried out. The pizza was not made correctly and there was a hair in my...

My wife and I ordered from here at least once a week and usually don’t have any issues, but tonight we had problems with both of our orders. Pictures will be added showing issues, but order was redone and brought to us, and we still had issues. I ordered the cheese sticks with bacon and a lot of them had no bacon. My wife’s pizza was just literally a hot mess. Toppings were all over the top and inside the box. Think before ordering from here. It’s not always bad, but there could be issues from time to time. Hope this helps. Now, it’s a week later and my wife and I just decided to get dinner here and our order was just delivered. The delivery person just brought it to the door and sat it down and walked away. Luckily I have a ring doorbell. Just remember to be watching for your order to...

I had a 5 minute phone call with a worker for a simple two pizza order to be delivered. Around the 3rd quarter of the national championship game, my parents were wondering where the pizza I’d ordered was. Unfortunately it had already been an hour and 15 minutes since I’d ordered so then I called the store only to be told that my order had never been placed. To whomever answered the phone and attempted to put my order in the system, good luck in life! If you cannot simply touch buttons on a computer screen and follow directions as they are spoken to you I am terribly sorry. Only order from this place if you do pickup and pray they put your order in or you will have to wait however long it takes for them to make it. Again to whomever answered the phone,...