Grapevine Pizzeria & Restaurant — Restaurant in Longmeadow

Last night my husband and I dined at Grapevine Pizzaria and Restaurant on Maple Rd in Longmeadow. We've gotten plenty of pizzas from there in our 4 months since moving here, but this was our first time eating there and it was jammed!!! That tells me that the food is good, with so many people willing to wait for a table.

We chose to sit at the bar for our meal because I was starving 😉 and I'm so glad we did! I got to witness the level of professionalism with the staff in dealing with the constant stream of customers waiting for a table, the constant stream of customers picking up their take out orders and the constant ringing of the phone for customers placing orders.

Every person that I saw working there always had a smile on their face, were kind and helpful to everyone, engaged in easy conversation and made every person there feel as if they were the most important person there. I overheard one worker say that she had been there since 9:30am (nearing a 10 hour shift at that point). She chatted easily with customers, joked with them about their orders and, I kid you not when I say she answered the phone with a smile on her face every single time!

I'm gushing here because I was just so impressed with the staff there. If they were stressed because it was so busy, I certainly didn't see it!

Also, the food was...

Great tucked away Pizzaria, we biked past in a lot and finally decided to stop in, no regrets!

The staff: were all welcoming and nice. Our waitress was super helpful.

The food: was great, chicken wings were plump and juicy, not the dry, crispy double fried ones. Chicken was good quality not the old cheap chicken some places serve.

Pizza was solid, it had thin crust and a raised edge like a pan pizza. Crust was unfortunately not NYC thin crust but it was very well made. Never had this type of pizza before, I would order it again for sure. Buffalo chicken pizza was a solid choice.

Atmosphere: hard to judge how loud this place gets we were in near closing. But it was well kept and minimalist with lots of booths, and two tables in the center. A man in a wheelchair was seated at one so they do have accessibility.

The bathrooms were one person rooms, male and female. Very clean despite it being near closing, so they maintain them very well.

100% give this place a try if you pass by! Li's brothers across the street is also a solid choice for sushi, and why not completely the evening by checking out the small One Way...

We were very surprised that the place wasn't busy but soon found out why. The restaurant itself looks pretty decent and it was clean. The waitress was moderately nice as well. The big problem was the food. My wife ordered a cheese pizza which was very obviously a store-bought frozen pizza. I asked for the gyro deluxe. What is a deluxe gyro, you might ask. The deluxe part are the literally 15 fries it came with. It didnt taste bad but for the extra money, I expected more than the tiny portion of fries. My kids had Mac&Cheese and a burger. The noodles were warmed up canned goods served in a plastic dish. My sons burger was pretty good, I'll give em that. And my wife's cosmopolitan was so strong that even I raised my eyebrows when I tasted it. I'm pretty sure they left the cranberry juice out completely... Needless to say, we...