Domino's Pizza — Restaurant in Longview

I have spoke with 2 different people who have totally disrespected me today. I ordered pizza for my family while I was working and I order them 3 pizzas. I was unaware they didn’t get their 3 pizzas till I got back home. I tried to call the store and explain myself to James and he let he me know he was unable to help me in anyway. I explained to him I paid my money for that pizza and I didn’t care if you gave me a credit refund I didn’t care as long as something happened. He again huffed and told me he couldn’t do anything. I hung up and tried to find the number for corporate and I couldn’t find it so I called back and spoke to a girl named Bailey. I asked her to give me the man’s name i was just on the phone with, we spoke about a pizza I never received. She put me on hold, then came back to the phone and told me his name. I asked who was his manager and she told me this man was the GM. And I’m still shocked because not only did he huff about the fact that I didn’t get a pizza I paid for but you’re the General manager of the store talking like that. I asked the girl Bailey if she could give me the corporate number because I’m unable to find the 1800 number they told me to call. She proceeded to say ( yeah, I can take 5 mins out my day just to get a number for you I guess ) while standing in-front of said GM and speaking as if I was just getting on her last nerve. How can you be ok with talking to people like that who just needed a...

I swear if 0 was an option I would have run with it. I have never had such horrible service from a restaurant in my life. I waited almost two hours for my delivery and ended up having to go pick it up. I placed my order at 10:30 and come 11:45 I had called twice about my order and head been given excuses both times as to why my order was taking so long. When I showed up in person my order had been refired and they still had the audacity to charge me for $16 worth of pizza. I asked for Parmesan and red pepper and was told that they didn't serve that there, and that their manager didn't allow them to order it. What kind of pizza place doesn't have grated cheese and red pepper?! And for the icing on the cake as I checked out I watched THE MANAGER make change out of my money and then pocket the twenty dollar bill I had handed him . I WILL be reporting all of this evenings events to corporate and the district manager . I expect there to be repercussions for the inconveinces made to me tonight and I WILL not be returning to that Dominos as long as that manager remains ther . He was very unhelpful in the situation and refused to try and quell my anger in any way . Having been in the restaurant industry for almost 10 years myself I know this is NOT how you handle unsatisfied...

Domino's keeps getting better and better. Delivered hot and fresh. This review was 5 years ago. Today Dominos sucks!!! I was at Sams Club and ordered pizza to pick up on the way home. It took me 20 minutes to get to the Dominos and the pizza was not ready. I waited for another 20 minutes with a car full of frozen food. Pizza still not ready. I gave my name which the counter person got wrong because they were not listening. Meanwhile the manager or assistant manager running the oven was berating the pizza makers who were ignoring him. The pizza makers appeared untrained and very unmotivated. I used to be a assistant manager for Dominos and recently a driver and the organization at this store was dysfunctional. I am surprised that this store functions at all. If Joe (the district manager) is still in charge he should close the store and either fire or retrain the entire crew until they can perform their jobs. I still do not know if I will be refunded for the pizza since there is no place on their app to contact or cancel an order. The person in charge of the Dominos phone app should be...