Pizza Hut — Restaurant in Louisiana

I was a loyal customer specifically to the Robert location for the last 3-4 years but they will never get another penny from me. This whole situation has me stressed beyond belief. I was in collision with another vehicle caused by a delivery driver from the Robert pizza hut location while they were on the clock. The delivery driver was declared at fault for failing to yield in the accident report. Fast forward the at fault driver's insurance denied my claim because they were delivering pizzas without the correct insurance coverage.

First why have I paid a small fortune in delivery fees over the years if that money isn't used to properly insure your drivers while they're on the clock?

Whose negligence is responsible for allowing this employee on the road knowing they didn't have the proper insurance coverage if/when an accident occurred?

Who is responsible for paying for the damage to my vehicle?

Who do I call to get answers?

I've called the customer service line and the store MULTIPLE times to get information on how to get this issue resolved. Everytime the "manager on duty" tells me the supervisor would be given the message and will call me back. It's been 4 months since the accident and NOT ONCE HAS ANYONE FROM PIZZA HUT CONTACTED ME BACK!!! Hopefully this review will get the attention of someone who can help me since all other attempts...

I placed an order a little while back here, but didn’t know where to put a review at, so now that I’ve found it I’m placing a review on my past order that I tried to place the employees took my order got down here to my house had my order wrong, and they told me tell the manager she will correct it I was skeptical at first because I didn’t want to upset her but just as sure as I thought it I mite happen I was correct, when I called the manager, and told the manager the manager she got frustrated, and ended up putting me On this do not serve list so where nobody can take my order But her, which they say they have the right to refuse service every time I would call they would deny me service, which is rude, unprofessional like and I want everybody to know how they’re going to be treated when they do business with this individual At least until they do something like firing her, if this lady picks up the phone , She’s a managers the name Of this manager that done this is (Kenneth’s), The other ones are workers, And good managers, I found that out the other day didn’t know that till recently though I told Y’all that So y’all would know, Who needs to be fired, and doesn’t need to be fired, but don’t take my word for it check it out yourself, It’s at the Pizza Hut in Robert...

We called. 30 min before we ordered asking if they deliver to our address & we got an emphatic YES. When we got home we called back to order. A different guy, Andrew, took the order. He had to ask my name 3 times. I asked him if they had a small pizza, he didn’t know. I asked what size is the medium, he didn’t know and did I mean a personal pan pizza. I said not that small. I asked if it was 12”, he put me on hold to check. He came back and said he thought so. So I ordered 2 Medium Pizzas. Each was different, then I said again that these were 2 Medium pizzas. I said let me give you the delivery address, he took it down me having to repeat it 3 times. He said they don’t deliver there. I told him another employee said they do, he said no, I said yes. He put me on hold to check and came back saying no. I canceled the order. My husband said he’d go get it. Ok. I called back, it was Andrew. He needed my name again, fine. We briefly went over the order again, he said 18 min. When we got the order it was one Personal Pan and one Medium. OMG. My husband didn’t say anything, we were charged correctly at least. But Andrew needs to go back thru...