Burger King — Restaurant in Lynchburg

Horrible service ! I ordered four whoppers one of them was a bacon and cheese, I know I know I should have checked the bag as we were pulling out of the drive thru. We had already been waiting 10 minutes for our order and the guys behind me was trying to get out from behind me so I just left when I got it . When I got home I only had three whoppers , and no bacon and cheese. I called to let them know I didn’t get my bacon and cheese whopper, where I was told first I had on ordered three burgers not four. Which I check doubled checked the receipt that I had in fact ordered four whoppers , then second I was told that I had received a bacon and cheese whopper , I checked and rechecked all the burgers I did have, no bacon. So when I told the lady there was no bacon and cheese whopper she told me they had made it . Then she said while come get your bacon and cheese whopper then, as I was hanging up I heard her tell the person in the back to make another bacon and cheese whopper and that yes she knows he had already made it. When I got there, the manager didn’t apology offer anything ( I had to drive ten minutes to get there using my gas for their mistake ) or money back. Honestly just an apology , which I did get from a sweet lady in the back , not the manger who I believe was the same one who argued with me on the phone. Very...

I've eaten here several times, but this time was the absolute worst. I got there at 10:10 on my way outta town. I saw a few cars in the drive thru, so I went in. Going in was the worst mistake I could have made. I got my food at 10:50! A 40 minute wait. Guess what! The food was COLD. First, they gave my order to a guy who had gotten there before me. When I went up to ask the lady how long it would be, she acted like it was my fault that I hadn't gotten my food. I told her again what I ordered, and she kept making excuses about how it wasn't her fault (I hadn't said anything else besides giving her my order again). 20 minutes later, I'm still waiting, and the manager comes out and is lecturing an employee about leaving early. I walk up to the counter and she asks if I've gotten my food, I tell her no, and she lets s few curse words slip. She then proceeds to grab my food from the rack, and blames the employee with her (Who I have never seen) for not doing his job. The food had been sitting there for 10+ minutes, and no one bothered to tell me that it was ready. By the time I got it, it was cold. Also, flies in the lobby, loud shouting employees, and the worst experience I've had in a...

i moved close to this Burger King about a year ago and have tried to avoid this place if possible, but sometimes we are in a hurry and not trying to waste gas... I have tried to give the benefit of the doubt with this Burger King.. But in all honesty, this is by far the WORSE service i have EVER received from ANY restaurant or store dealing with customers! I usually go through the drive-thru and the girl that works nights is extremely rude! Every time i want to leave a review but decide not to in case they get better at their jobs.. But it's always the same. They rush you through your order so you feel like you can't order everything you need.. They literally make it seem like they only want you to order ONE THING and if you have more... Make it fast because they apparently have better things to do while working. They rush you at the window and when you try to ask for ANYTHING like cup holder, straws, sauce for your chicken nuggets, etc...they get rude and huffy or jist plain ignore you while you're talking and shut the window on you while you are asking them something. Ridiculous and the WORSE PLACE TO GO FOR ANY TYPE OF...