Joe Bean's Express Espresso — Restaurant in Lynchburg

This was a very disappointing experience for me. :(((

...as someone who doesn't make a lot money, but look forward to occasionally spulrging on a latte now and again as a treat for myself - which I can't afford to do very often - but ended up having to throw away my latte (and my hard earned money on nothing) because of a diagnosed health condition and an incorrect order (that I did not recognize until after I had left and driven away).

So, I ordered a matcha latte, and specifically requested "NO SYRUP, SUGAR, OR SWEETENERS" because I have been diagnosed with insulin resistance, and have sensitivities - including digestive upset - from sugar-free sweeteners, so I can't have those either.

It wasn't until I arrived to my apartment (which is only a couple minutes away) that I took the first sip of my drink and realized...it tasted VERY sweet. They had definitely put some kind of sweetener in my drink, and so I couldn't even drink it. It was very disappointing, as I was really looking forward to this.

I probably won't be coming back after this, but to the employees: please, please, please for the love of everyone else who is to order here in the future, pay attention to people's orders and special requests!!! Some people have actual medical conditions, sensitivies, and allergies! And some people don't make that much money to be spending senslessly on lattes because their order...

Really sweet woman helped me about half an hour ago (sorry I don't know your name). I felt embarrassed to complain about something trivial, but it really bothers me to feel like I lost money. She listened, repeated back to me so we understood each other, and solved the issue for me. THANK YOU!! Also give...

My mom and I stopped here with a coupon. She enjoyed her hot chai tea and I did the breakfast tea with raspberry syrup. It was very good as well. The gal that helped me decide on my tea was sweet and...