Superior Roast Beef~Pizza~Seafood — Restaurant in Lynn

I am highly disappointed with the lack of customer service I received today. Not only that, I will no longer return to this establishment. I received a wrong order (fried mushrooms) and had to go back (30 minute drive) to get my correct item (fried shrimp). As I returned I expected to get my item without any problem I am told I still need to pay for my order. Chris, the owner, said I would have to pay the difference. Mind you I have told the young ladies I would get there around 20-30 minutes. I was appalled at that the fact they did not even take to consideration that gas prices this year are crazy high and that I had to return to to get my order because they screwed up. They didn't even take to consideration that maybe I was allergic to mushrooms.

This is not the first time they have done this but I did not make a big deal about it. But this has obviously built up overtime and enough is enough. All I can say to everyone is do not be afraid to speak up because they are not taking into consideration of the customers...

Customer service wise they’re amazing and always seem so friendly and nice and my food always always always taste amazing, but delivery? It was my delivery drivers first day it seemed, took about an hour and half to get to me and I live down the street. My fries were cold and so was calzone, it was freezing that night but when the driver called I said I would stand out front because he said where he was was down the street, but I ended up standing outside for about 25 mins giving him directions and him telling me he knows where to go and that he was passing things that are down the street but they ended up calling someone to go find him to bring us our food. Although I got the fries for free, I just feel like if you’re a delivery driver you should know the...

We heard the food was good, we were coming from a wake with family. Told the staff we had more coming, they did all they could to accommodate us. We ended up being a large party of twelve. All the help was great. Young girl was a standout, pushed tables together, carried food out to us, made sure we had everything we needed kept checking on us. Just phenomenal!! They didn't have to do any of that, we really felt they went above and beyond. All the staff worked together amazingly well, especially in these new times. Great...