Arby's — Restaurant in Madera

Was helped by a lady at the cashier she was amazing. After that the experience took a bad turn. Called my name as I was paying. Simply asked if I was the correct Joe. "You're the only Joe" ok. Started eating and drank all my coke. Went to ask lady for a refill because their machine in the lobby was down. They said to go fill it up at loves. Ok went to fill it up. But shot clear liquid out so definitely not come. Went back and said the coke is out over there. Lady looked at me and I repeated that. Then she turned around and started talking with the other 3 employees that were in a huddle gossiping. People don't laugh that much when talking about work. So I spend $15 dollars on a meal where I had to throw half away because I had nothing to drink it with because they fill the cups up so much with ice. A trucker that always has to eat Arby's cause of loves. You'd think they wouldn't mind using another cup so I can drink some coke. Pathetic restaurant at this...

Updated 6/19/24

I regrettably have to take one of the stars back. I don't know the exact date that this locations hours changed but they're different now. Used to be 24/7, now it closes at 10 pm. One of the best things about this place was you could have Arby's any time of day or night and have plenty to look at while your eating it. Original Review 3/??/23

One of the few remaining Arby's within a 150 mile range from the Bay Area. Being situated in a Loves truck stop makes for easy parking with plenty of interesting stuff to look at while eating your food, besides your phone. Add the fact that it's open 24 hours and has the cheapest local gas prices puts it over the top...

So I occasionally go out to Arby's. My experiences with this particular location has been difficult. In the past my orders aren't completed correctly. Today my wife and I wanted Chipotle but they were closed due to cleaning. We opted to go here and go inside for the meal since my in-laws have us a gift card for the place. We go in and order, as we are trying to pay the system keeps rejecting the gift card as valid payment. So they call up the manager and he tells us that the "system" isn't online. Yet when I Swipe my bank debit card the transaction is completed. Sounds a little Sus to me. It would be appreciated for this Arby's location to fix this clerical error with...