Chocolate Shoppe Ice Cream Co. — Restaurant in Madison

I would like to start out by saying, I LOVE ICE CREAM! Ah omg what I wouldn’t do. But sadly, this tasty ice cream can not satisfy my experience. I went in with my boyfriend and there was one small family in front of us completing their order, I don’t mind waiting, I don’t even know what I want yet however there was three workers, two were helping this family and I can’t even tell you what the other was doing. When the family finished both workers walked away. One went to stock spoons and the other turned away until a large family walked up and she quickly greeted them. Uh, little annoyed. But still the third worker was off in the corner. We waited another five minutes, until the other worker was done stocking spoons he then assisted me very slowly. All good things come to those who wait but dang nabbit I’ve been waiting enough. FINALLY the third worker comes up and asks what my boyfriend would like while the other is only half way through making my milkshake. We paid and left. Kind of annoyed but the ice cream was good.

I’d also like to say I work in retail and I normally side with the workers. This time I...

I love chocolate shop and I never have a bad experience but I went in there yesterday and wasn’t greeted, all the teenagers lined up and stared at my family and I and I had to say something to them first so they could get us ice cream no “what can I get for you” nothing just staring at me and my family. We got our ice cream and I was get cashed out and she rang us up and just stared at me didn’t tell me the total didn’t tell me she was ready for payment nothing, I had to say how much is it? Are you ready for the payment. Very disappointed I’m not sure if it’s cause there teenagers or what but it’s not that hard to talk to people and...

This store has a foolish rule about not accepting $50 and $100 dollar bills. Twice now we've been refused service by a child because we had big bills even though the total of the ice cream was nearly $50.00. They would have been giving less than $10.00 in change. Get a marker to test the bills like every other business who accepts cash. They will let the I've cream they made for you go to waste before they'll accept your $50 dollar bill. An Ice Cream shop not accepting a $50 is just stupidity! The funny part is that we've had people with common sense behind the counter gladly accept our big bills but it just depends on...