Dairy Queen Grill & Chill — Restaurant in Madison

well iron store I had an app that wasn't working on my phone so I asked the lady what I could do to reset the app they didn't know so then I went ahead and ordered a s'mores blizzard large and I told the lady that's too bad about the app because I use the app a lot the last couple of years and I have at the store and she argued with me for 5 minutes shaking her head no at me yeah I didn't do that but I do online orders but I could use the app to get the free stuff that a little nap but the owner of this store still there with the customer that's not very good policy I would not think so I'm going to say I didn't have a very...

If I could rate this a rating of 0, I would. Horrible customer service. We had to wait 10 minutes just to get our order. We ordered an extra gravy and a Barbecue sauce cup, in addition to the 2 gravy cups that where coming with our order. Instead, they gave us 2 Barbecue and not 1 barbecue and 1 gravy. We went back through the drive thru to get our order straightened out and the lady was extra rude and wanted to argue with my husband. I feel extremely disrespected! I will never come back here. Management should really get these employees in check. I know what the food industry is like.

ABSOLUTELY...

I go to this Dairy Queen 3 or 4 times a week and I will not be returning. I waited for two minutes inside for my order, then when finally helps me she says I have to wait outside (because I didn't have a mask) even though I can see my order sitting right there on the counter. All I had to do was grab it it was already paid for. So your going to let me wait in your line with no mask but not hand me my food unless I'm outside, still not wearing a mask! What sense...