Great food, very poor service!
I had the Blue Bull chicken breast, with sweet potato fries and the smothered corn. It was Amazing!! The taste of all the food was wonderful & the chicken was tender. I also loved the rolls with honey butter. It was SO good! The portion sizes were fairly generous, and it was decently priced. (My entree cost around $14, and I took the leftovers for lunch the following day).
However, despite the fact that it was a Thursday night, and the restaurant was not extremely busy, the service was very poor. When we walked in, it took quite awhile before someone noticed & came to seat us. We were able to order fairly quickly, but after that, our waitress was AWOL. It is a fairly small dining area, but she was nowhere to be found. The food was slow to come out. We had difficulty getting the waitress to give us our checks, and when it did come, it was just an adding machine tape (the items not listed, just $ amt). It was also extremely hard to get to-go boxes. When she finally brought the boxes, it was not the average size. It was only about 4-5 in square, and my food didn't all fit!! After several, several minutes, the waitress never returned to get my payment. I finally got up & walked to the register. Again, there was an extremely long wait before anyone noticed I was there, to come take my payment. All told, we got there @6, and weren't able to leave...
Read moreOur experience honestly was bad. We ordered an appetizer of pickle fries and they were so salty we barely could stand them. When we pointed that out to the waitress she said she could see what we were talking about. Didn’t try to fix the issue. When we ordered the entrees my boyfriend ordered the 16 oz ribeye but was informed they only had the 12 oz so he said that was ok and he wanted a loaded potato and fries. The waitress asked if he wanted extra fries since he was splitting some of his steak with our son and he said yes. When the food finally came out after waiting nearly and hour (the steak had to unthaw) he did not receive his potato and when we asked the waitress she said oh yeah sorry I thought it was just 2 orders of fries. Still did not bring out the potato or try to help fix that either. To make the matter worse we were the ONLY people in the restaurant. He was very upset with the experience since he paid nearly 30$ for a steak by itself since the fries were unsalted and bland (how is the fries not salted but the pickle fries are saltier?). In my opinion in understand why there wasn’t much traffic there since the service is terrible and some of the food is subpar. However the bbq chicken sandwich was actually good and decent price. Just the rest of the experience not so good. We will not be recommending the place or going back. Each time we try it out it’s...
Read moreMe, my wife, and our 3 kids stopped by this place not too long ago and all I can say is WOW! We typically don’t stop in to eat much due to our young children becoming fussy, but something about this place kept them in a good mood the entire meal! The service was fantastic and very accommodating for our children. I don’t think I spoke to a single employee that didn’t make you feel like you were apart of their family. As for the food, the only thing that could have made it better was if my mother had been there to finally taste a chicken fried steak that was better than hers! My wife is the pickiest eater I’ve ever met and she got mad on the way home that she couldn’t have tried everything on the menu. We also had a small incident when our youngest threw his Mac-N-Cheese off the table, but a sweet waitress came by and replaced it free of charge! I’m not sure why this place isn’t more well known, but I’ll be sure to mention it to anybody that will listen! And we will...
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