The venue itself is gorgeous. Everything following I would not recommend.
After months of searching, we decided to choose Kim Donohoe and her team at Manchester Country Club to host us and our guest for a baby shower on 06/03/2023. This event was very special to us as this was our first child. We had family coming from all over the US to be apart of this day.
The months prior working with Kim was great. She seemed to be able to honor all of our requests and was very responsive. The week of the event there was rain forecasted. We made sure to reach out to confirm that Kim would be prepared to enclose the tent, to which we were reassured that they were on top of it.
The day of the event there was no rain but it was extremely windy. At 12PM I requested for them to enclose the tent because they only had half of the walls up. I was told they would have to get them from storage but could make it happen. We booked our event from 12:00-4:00PM. They finished setting up all their beverages and crackers with pepperoni at 12:30. Keep in mind we already had guest there so this was extremely unprofessional. Upon discussion with my wife, I was informed that during setup the tables had mold on them after Kim stated she herself was cleaning them the day prior. We also had requested blue napkins to be on our table and they had white ones which is different than what we agreed upon. Our Salads were requested to be served at 1:00pm. 1:30 rolls around and the just started serving salads(one small bowl with 8 people per table). Plated meal means that we shouldn't have to get anything ourselves. No drinks were served besides a plastic cup of water which again, is different than the glass we were told we would have.
I was ready to look past it all until the food come out. 80% of the chicken we received was still pink and bloody. When brought to Kim's attention, she stated "it's just a blood vessel". I had guest not eat. Everything from the service was horrible to even 3:50PM when Kim was standing at the entrance to the tent with her clipboard to collect payment (while guest were still here).
This was extremely uncomfortable, and unprofessional. She had 2 other events going on so im not sure if it was just too much for her to handle or what but it was not worth it for us to have an event there. I had a group of people I spent over 1000 on food after the event because of the food the had there. We were not listened to, Kim was not prepared, and the food was gross.
I will never in my life recommend anyone have an...
Read moreToday was my nana’s funeral. It was a very difficult day for many people. We had the reception at the Manchester country club after having it recommended by the funeral home. The food was okay (chocolate chip cookies were amazing), but it was the end of the reception that really soured any kind of good experience. After paying over 1K for food, we assumed we would be able to take the leftovers home. We paid for it, so we should. We were told by Kim we couldn’t and that it was in the contract due to some health code policy (regarding liability if food isn’t kept at a certain temperature). My sister brought up the contract on her phone right there and we read through it again where there was NO mention of this. At this point the tone of the conversation turned rude towards my family. I guess being paid already made it ok to be a complete jerk. We understand the food needing to be at a certain temperature. It would have been nice if they had asked if we wanted to take it and they could keep it warm in the oven or even put it in the fridge. They said they didn’t have to go containers at that point. We could literally see the kitchen staff putting the food into takeout containers for themselves through the kitchen windows. Thank you for taking a difficult day and making it worse. I will NEVER recommend your facility to anyone and I’ll absolutely be sure to tell everyone to avoid your place if they are already grieving. With the price we paid you should be able to send the food home with the...
Read moreYou're not going to find a more organized operation than here! First off, there is a ranger on site to make sure everyone's following the rules, sticking to the time schedules, et cetera. (Just so you know, you're only given an allotted amount of time to complete your game.) However, there's more than enough time allowed for even the most inexperienced of golfers. Secondly, this place really prides itself on its appearances. The grounds are immaculately clean... and then some! Lol. There isn't a scrap of litter anywhere to be found, the carts are operable and clean, the restrooms facilities are clean, even the dining/snack areas are clean. Finally, MCC expects for its members to act like ladies and gentlemen, and as well they should. Golfing isn't a cheap 'hobby' for those of us who live, eat, and breathe the sport. Membership here alone runs average about $100 per month, which is a little on the pricey/steep side. However, considering that you get top of the line grounds and facilities for a little higher membership costs, it's more than worth. You won't have to worry about any rowdiness or showboating because MCC doesn't allow it. And they obviously shouldn't. But yeah, this is a great place to golf if you don't mind paying a little extra for a truly professional (and authentic)...
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