The Hollow at Manchester Country Club — Restaurant in Manchester

The venue itself is gorgeous. Everything following I would not recommend.

After months of searching, we decided to choose Kim Donohoe and her team at Manchester Country Club to host us and our guest for a baby shower on 06/03/2023. This event was very special to us as this was our first child. We had family coming from all over the US to be apart of this day.

The months prior working with Kim was great. She seemed to be able to honor all of our requests and was very responsive. The week of the event there was rain forecasted. We made sure to reach out to confirm that Kim would be prepared to enclose the tent, to which we were reassured that they were on top of it.

The day of the event there was no rain but it was extremely windy. At 12PM I requested for them to enclose the tent because they only had half of the walls up. I was told they would have to get them from storage but could make it happen. We booked our event from 12:00-4:00PM. They finished setting up all their beverages and crackers with pepperoni at 12:30. Keep in mind we already had guest there so this was extremely unprofessional. Upon discussion with my wife, I was informed that during setup the tables had mold on them after Kim stated she herself was cleaning them the day prior. We also had requested blue napkins to be on our table and they had white ones which is different than what we agreed upon. Our Salads were requested to be served at 1:00pm. 1:30 rolls around and the just started serving salads(one small bowl with 8 people per table). Plated meal means that we shouldn't have to get anything ourselves. No drinks were served besides a plastic cup of water which again, is different than the glass we were told we would have.

I was ready to look past it all until the food come out. 80% of the chicken we received was still pink and bloody. When brought to Kim's attention, she stated "it's just a blood vessel". I had guest not eat. Everything from the service was horrible to even 3:50PM when Kim was standing at the entrance to the tent with her clipboard to collect payment (while guest were still here).

This was extremely uncomfortable, and unprofessional. She had 2 other events going on so im not sure if it was just too much for her to handle or what but it was not worth it for us to have an event there. I had a group of people I spent over 1000 on food after the event because of the food the had there. We were not listened to, Kim was not prepared, and the food was gross.

I will never in my life recommend anyone have an...

I recently hosted a birthday dinner at The Hollow at Manchester Country Club for 24 friends, and I couldn't be more thrilled with the experience! From start to finish, everything exceeded expectations. The food was absolutely fantastic—each dish was beautifully prepared and delicious. The menu offered a great variety, and every guest was more than satisfied with their choices. The drinks were equally impressive, with a well-curated selection of cocktails and wines that perfectly complemented the meal. What really set this venue apart, though, was the service. The staff was incredibly friendly, professional, and attentive throughout the evening. They made sure everything ran smoothly and ensured that our group had everything we needed without missing a beat. It truly felt like a special, well-organized event, and the staff's attention to detail made all the difference. The atmosphere at The Hollow is welcoming, and the setting was perfect for our celebration. We couldn’t have asked for a better night—everything from the food to the service was top-notch. Highly recommend this venue for any special occasion, and I’ll definitely be coming back! Thank you to the entire team for making the birthday dinner...

I was here for a funeral celebration in November 2023. The food and service upstairs was great. I don't recommend coming for happy hour though. Although the food is good, the wait staff doesnt want to serve happy hour priced drinks or food after 5. The happy hour runs until 6pm. Here are four examples. 1) Waitress didn't bring happy hr menu. I ordered drink thinking it was happy hr. She brought regular menu. After receiving drink, I said isn't it happy hr.? I would like to order meatballs, which are on happy hr menu. She brought new menu but i ended up paying 11.50 for drink. 2) second occasion...ordered drink at 545, but Waitress brought back at 603. I said wished to order meatballs. She said it is 6:03 pm so too late.. 3) third occasion charged me 11.59 for happy hour drink. I said was ordered at 550 because walked near bar to order, waitress not around. When I questioned bill, she said you ordered from hostess and not waitres so have to charge full price. 4) had dirty tables so moved to another table. Informed waitress ...she said was already cleaned. She never came back to take order. Definitely not a place that caters to customers. I go to another country...