We just moved into our dream house and now live two minutes away from Teresa's Pizza. Potential life-long customers. Ordered for the first time, and pizza is pretty tasty. However, the "Large" pizza is incontestably a 'small' by any other Pizza place's standards. Rather impossible to avoid feeling disappointed when I order two larges and what I get is barely enough to feed two people. Like I said, pizza is pretty tasty, but the disappointment about portion size tends to eclipse that in my mind. If I wanted enough pizza to feed 5-6 guys for poker night, I'd need to spend $$$$$$$ on twelve "large" pizzas.
Romito's Pizza which is 12 minutes away sells a full sheet for $32 and it's delicious and it's more than enough for poker night.
I've worked in food service for years, I know that dough/sauce/cheese is cheap compared to all of your labor/overhead etc. Make the pizza twice as big and you'll more than double your...
Read moreThe worst Teresa's pizza I have been to. On mothers day we had a $60 order. 1 extra large pizza and 1 Large pizza with a FAMILY SIZE Salad. When we got home we found that we received the QUART of salad instead of the family size. We called to ask for either the rest of the salad to be delivered or a refund for the salad only. The Manager refused to do anything about this and stated there was nothing he could do about the situation. He couldn't issue a refund nor would they deliver the rest of the salad. THE worst customer service I have every received!. I was told the owner would be calling the next day about the situation. Still have heard nothing. I DO NOT recommend the Teresa Pizza in Maple! Drive the extra miles to another one, where you will get what you actually pay for. Entirely disappointed on how this was handled. Will never order from this one again and you...
Read moreWe had a coupon specific to the Maple Heights store for a special that included breadsticks, only to be told that that store doesn't sell breadsticks and those coupons don't apply to them. The employee was extremely rude when letting us know that we had to wait outside when we were only letting them know we were here for pickup. The pizza was awful. This was my first bad experience with Theresa's although this was my first time at this store. We can normally eat Theresa's pizza cold which means that's a great pizza. I will definitely not be returning to the Maple Heights location. If I could give a negative rating I would and the only way to resolve is to...
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