Starbucks — Restaurant in Maryland

Love this Starbucks but giving a 4 star review based off of the service I just got. First off In I wasn’t greeted .... the young lady with the blue hair would not step up and take my order while the other young lady was busy so the young man did .... but the guy behind me and every customer after got a hello, hi and how are you by her and she went right to the register to take everyone else’s order Then when my order taken my order wasn’t even given the proper drink cup size. But that I was okay with little mistakes happen. But then when my drink was getting made instead of the young lady turning around to ask me what I wanted in my drink she asked her co worker. It was as if she didn’t even want to speak to me because I was black ( she didn’t even want to take my order) ....and what crazy my name is on the cup but I was referred to as that girl. The young lady with the blond and blue hair really made me feel unwelcomed .,,, I go to Starbucks every day more then once to get my favorite drink and never have been treated the way l was treated today ..... I love this place and everyone in it but just wish my...

This is my “neighborhood spot” here in the burbs and it gets five enthusiastic stars for the awesome kids who run it! I really can’t say enough good about the service and attitude. That said, as with most things, my ire goes out to the “french cuff, power tie, tasseled loafer, seventy-dollar haircut suit-types” who make the anonymous decisions back at “corporate.” A few of us coffee and book/news and conversation-loving duffers offered to set up a kickstarter to fund a new set of comfy chairs which we would donate to the local store, complete with upkeep and biannual replacement. Local and district were all for it but corporate said no. Now folks, where I’m from, when somebody offers you a fifty dollar bill, you take it, tip your hat, and skedaddle before they change their mind. Ahh well.. so much for being “part of...

Most disappointing Starbucks experience!!!! 2 employees, 2:30 and 1 young fellow in kine. Neither employee said word one but one was sweeping the floor then went behind counter to heat something then a swered the phone. The young fellows Mom came in and asked her son if he ordered....he said no one addressed him...we waited another few minutes then they just left....I said in a loud voice can I please place an order...the one on the phone said yes and kept talking. I left after a minimum of 6 min. Dhe was insanely rude and grouchy...the other gal just kept making drinks without a word!!! This was today. I was furious and really quite shocked after approx 30 years of supporting Starbucks, this was simply horrible. No stars should...