Taco Bell — Restaurant in Maryland

I recently stopped by Taco Bell for a late-night craving, and while the food itself was enjoyable, the overall experience left a bit to be desired.

First, let's talk about the food. My quesadilla was tasty and hit the spot, but I was disappointed by its presentation. It wasn’t cut all the way through, and the cuts that were made seemed random, leaving me with what felt like scraps rather than a properly served dish. I know it’s late, but is that an excuse for cutting corners on presentation?

On a positive note, the service was pretty quick, which I appreciated. However, the drive-through experience could have been much better. The cashier could have been a bit friendlier or at least offered a warmer tone both over the speaker and at the window. A smile or a simple "thank you" can go a long way in enhancing the customer experience.

In summary, while the food itself was good, both presentation and service could use some improvement. I hope my next visit will be more satisfying in...

The staff is rude and disrespectful. Avoid if you care about how you are treated. I paid an extra $15 to have food delivered because my kids were not feeling well and wanted tacos. No sauce was delivered at all, despite specific kinds and amounts listed. I call and ask to get some delivered and I get yelled at told they will not bring me anything and deliberatly hung up on twice by a manager. The food intended to feed my kids will be thrown away because they won't eat it like this and the store could absolutely care less. I will get my money refunded if I have to dispute with the bank and never support this establishment again. Stop hiring these young ignorant people to run your franchises. Yet another fast food place in Laurel that has lost my business because of the people you employ and you allow to be your face/voice to the public. Ownership should be embarrassed to be affiliated with...

Well I came in today to get the Delicious beefy potatoes Chipotle chicken griller and two hard shells long story short the lady clearly wipes the front counter down with a rag & continued to wrap my burrito without changing the plastic gloves she wearing separate counters this was entirely disgusting and needs to be addressed to the employees preparing people food. now it was rather crowded so I didn't make the biggest seen I just took it and threw it in the trash and ate the hard shell tacos that came from the left hand side vs the lady that wrapped my burrito on the right she kinda look when she did it but once I didn't say anything she continued to wrap the burrito this is not sanitary and the next person will not be as silent about the situation please speak to that lady cause obviously she think the gloves is there for her own protection and not...