Subway (Derwood / Rockville, Maryland ) — Restaurant in Maryland

I am a fitness enthusiast, and today was my cheat day, so I chose a pizza from Subway. Unfortunately, I encountered an extremely unpleasant service experience, which left me deeply disappointed.

When I entered the Subway store to place my order, I clearly requested three types of meat for my pizza: beef, chicken, and bacon. I was fully aware that there would be an additional charge for each type of meat, and I was willing to pay for it. However, when I communicated with a Mexican employee, I was met with extreme rudeness. This employee asked me four times what types of meat I wanted to add, each time with a tone that felt like she was questioning my choices. After I confirmed again, she rolled her eyes at me.

When it came time to pay, this employee reported my meat selections to another cashier with a look that made me feel like an oddity, as if I were some strange person. She then rolled her eyes at me again. This behavior was highly offensive and seriously damaged my self-esteem.

In today’s society, obesity in America has become a significant concern. Statistics show that over 40% of American adults are considered obese. This is not just a health issue but a social issue as well. Many obese individuals face various forms of discrimination and prejudice in their daily lives, which severely impacts their self-esteem. As a leading company in the service industry, Subway should understand that any form of discrimination and disrespect can have profound negative effects on customers.

In this context, I believe Subway should place greater emphasis on the service attitude and professionalism of its employees. My expectation of Subway is to provide high-quality service, not to subject customers to unfriendly treatment from staff during their dining experience. I hope your company will thoroughly investigate this matter and enhance employee training to ensure that every customer receives the respect and excellent service...

I just left this subway & I must say it's the worst location I've ever been to the lady making the sandwich acted like she didn't even want to make the sandwich then I had to tell her that she needed to put extra stuff in the sandwich because it was one of there new sandwiches & it seem like she didn't even know how to make it . I asked to use the restroom which was clearly locked & asked her for a key & she said someone was in there which was a lie because I was in there for almost 40 mins & no one ever came out so really they don't want people using the women's restroom but they have a giant sign on the door that says for paying customers only so I had to use the men's restroom be for I left .. I will never go back to this location again the sandwich wasn't even good . The location I went to the following day in Germantown was 100 times better & I got the exact same sandwich & there price are higher that the location in Germantown .. So I would NOT recommend this location...

Subway restaurants all try to be the same some people seem to want to short you toppings and now they started charging extra for toppings which is completely changed the whole Subway chain reason for existing. As for this Subway find Kenny's Sub Shop up the pike or over on University Boulevard or somewhere near the IHOP in the plaza in Gaithersburg and you will probably be happier with your sub and you can order Chinese food while you're there because they have great food especially Rockville in a new location unfortunately for me because now they don't deliver to my home anymore.

But back to Subway you noticed it wasn't a whole lot to say accept it now they charge for extra toppings whatever that means since I walked out when they told me that. Even McDonald's rates with the new Subway okay maybe Burger King or Rally's or even Checker's if you catch my drift but not Sonic, Sonic's overpriced for everything except they're...