Twain's Tavern — Restaurant in Maryland

We arrived around 6 PM, Friday/2-24-23, and the restaurant was not crowded at all. We were seated by the host, and waited 20 minutes before anyone came to our table to ask us for drinks. When she showed up, she took her drink orders, and disappeared for another 20 minutes. Then came by our table and acted like she forgot about us, she brought me a Coke to drink that was just mixed up in their system, and tasted like seltzer water alone with no syrup. I am mediately gagged on this and asked for an alcoholic beverage, an orange crush. She arrived with that another 10 minutes later, and the drink tasted like orange and pineapple juice with no alcohol. Very disappointed! We made a food order and it took about another 45 minutes for our food to come out. I ordered an over priced, ($27.99)New York strip steak dinner, and when I received my meal, a steak prepared by McDonald’s would have tasted better. It was loaded with more fat and gristle than actual meat, and was only about a quarter inch thick. My sweetheart ordered the surf and turf. Burger, which was very tasty along with the french fries and gravy. Her meal was very tasty, but mine was very disappointing. And the service was absolutely terrible. With my experience turning out the way it did, I will not eat at this...

Tonight my sister reserved a table for her birthday Megan H. We were seated by the main stage. I arrived to the party to meet her around 9:45 pm. When I got there they said nobody serviced them the entire time they were there. Which I thought was strange, because everyone else around us was getting served.

I asked two separate servers for a Diet Coke. I’m sober so I don’t drink alcohol. After waiting two hours of being ignored, I went to the bar and asked for the Diet Coke.

I pulled the same server aside and asked to speak to the manager on duty, she shrugged her shoulders and said you only asked for a Diet Coke one time. I said I asked to speak to a manager. Needless to say I never got a manager.

If you’re in the industry your job is to service people, not ignore them, especially customers thar tip decent. Especially when it was only a simple soda. And I still don’t understand how if you have a reservation for a table you don’t receive service, what’s the point of having a reservation..

All honesty if your servers would actually serve all tables not just certain ones this review would have been a 5 star. DJ Chrome and the band are 5...

I was a previous frequent flyer to Bernies and this was my first time to Twain's. I have to say I was not impressed. It was Saturday night before Saint Patrick's Day and We're looking to stop and have a beer after a concert. we did not know of any specials going on and when trying to order a beer it took forever. I definitely felt like the men at the bar were being tended to a lot more than the women who were waiting. I wasn't expecting there to be a band on a Saturday night, we were hoping it would be a DJ, but they were good. also while sitting at the tables we noticed there wasn't Really any room for dancing. when there was an intermission the people that were there got up to dance But it was just too small of an area. The girls that were walking around never asked us if they could help us which was a little disappointing since they were going to other tables Refilling their beers. It was just a completely different vibe than what used to be there. I think if maybe the service was a little better, then maybe Our experience would have been a little different. We were still surprised by how few of...