Hardee's — Restaurant in Maxton

I completed an online order at this restaurant on 7/27/24 “Sunday” around 7am-8am and arrived maybe 10 mins after placing the order. I pulled up to the drive thru window and informed them I was there to pickup an online order and gave them my name. Cashier hands me my bag and I leave. I got home about 20 mins later to pass food out to my “5” children + wife and myself. Well I was missing a sausage biscuit that was part of one of my 2 for $5 meals along with they gave me a cinnamon roll that I could’ve thrown and busted a glass window out with. Literally the fork they provided me with broke in half from trying to press into it. Also the cinnamon roll was stuck to the bottom of the box. The hash browns were good and cold. This absolutely blew my mind. Now one child was without a biscuit and me with an inedible cinnamon roll. The Sunday before I ordered about the same amount but a couple different times then before and everything was there as well as fresh. My wife decided to call the restaurant and spoke with some immature childish girl/woman or whatever it was on the phone… The person on the phone explained to my wife that she packed the bag and she KNOWS that she put both the sausage biscuits in it and that she couldn’t do anything about the so called missing biscuit but that she could replace the cinnamon roll if we brought it back. I tried to explain to her that I picked the food up and the bag hadn’t been opened until I arrived home and started taking the food out. She basically called me a lair which I wasn’t lol the biscuit is $2.50. I make great money so I definitely wasn’t trying to get anything free instead it was the principle of not getting what I paid for and also someone passing food out that wasn’t suitable for a farm animal to eat. Felt like I had to leave this comment just because of how rude the person from Hardee’s was. Also my wife tried calling back after she hung up on us and could never get an answer so of course they just blew us off… However filling a complaint through Hardee’s website I was actually refunded the $19 and some change that I spent on the whole breakfast so at least that part was handled more then appropriately especially seeing as I didn’t ask for a refund. Good job Hardee’s customer...

Was forced to take my 34 hour reset here. (For non-CDL holders that means I had to stay in my truck at this location until my 34 hour break was completed so I can get back on the road) This place doesn’t care about cleanliness whatsoever. There was poop on the bathroom floor, the lobby needed to be swept and mopped, bugs flying around, and it smelled very unpleasant. This had no change the entire time I was there, (Yes they left human waste on the bathroom floor for over 34 hours) If a heath inspector came by he/she would instantly shut this place down. All the staff I encountered seemed like they hated their lives, one was even behind the counter in his PJs. Truck lot was fine but would definitely recommend using extra security when sleeping at night. This place has potential to be a good location but definitely needs some work, especially cleaning, food was ok but I hope I never get...

Found this Hardee’s on our way home from a family trip and we were all starving so we stopped in. Service was great and the food was delicious, especially the fries. Not a lot of customers were there but it was after the usual dinner time for most people. The dining area could have used a good clean, but I’ve definitely seen worse. Women’s restroom needed some major help. One door didn’t even have a latch on it and the other door barely latched. What got me was I had my kid with me and on the back of the toilet was a baggie with what appeared to be a substance in it, almost positive it was drugs. Before I could alert someone a woman came in to “use the restroom” and undoubtedly took the bag with her because it was gone when she came out of the stall. I know that Hardee’s isn’t to blame for that but just a heads up for anyone stopping in. Definitely check before your child...