My overall impression of 1855 was good. I however was made to feel uncomfortable by certain staff.
I ordered a drip coffee and since they don’t serve it to you, you and fill up from a dispenser. The coffee that I pulled was at the end. They replaced the empty with a new pot and I finished filling my cup.
When I sat back down I took a sip and the coffee was warm to lukewarm. I went to the front and asked if they had a microwave so that I could heat it and they said they did not. The staff member making drinks was wonderful and offered me a new cup.
The staff member I originally spoke with took my cup and smirked, walked back to one of her coworkers and had them touch the cup. They both turned around and smiled like “why is this guy complaining, the cup is hot”.
I find it offensive that they would do such a thing to a paying customer. I know there are a number of snowflakes out there that would say I’m being ridiculous but when you’re paying four dollars for a cup of coffee, you should have it any which way you like.
Management, please remind staff that a Customer should be treated with respect, especially when the customer treats the staff...
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