We had 1 mcdouble missing on the receipt and I asked them to just ring up another one. We pull to the next window and got our order then I told them we also had a mcdouble. We got told to pull down for one sandwich. After we pulled down we noticed they didn't give us our sauce so the driver got out to get our burger we've been waiting 5 minutes for and our sauce but the "manager" walked out telling me (because she walked past him) that we were blocking her drive thru and I told her we were waiting on out food and sauce. She walks in and hands him the bag and popped her mouth off " I forgot the sauce and the act like they have to go through the drive thru" So whoever the manager is there on that shift is rude and don't even know how to properly run a drive...
Read moreEven if your life depends on it, please choose another fast food place. Not only were my fries over cooked, but when I asked nicely for a replacement of properly cooked fries, she attempted to gaslight me into thinking that the fries were not over cooked and burnt! After she realized that she could not convince me to take their bottom of the barrel, burnt french fries, she agreed to take the fries back. However, in the end, she only ended up sending someone else out with yet another batch of over done fries. Because this new girl was clearly a teenager, I just took the “new” fries, pitched them once I got home, and went to Chick-fil-A instead, where I knew I’d be treated with respect! Customer service is everything- do...
Read moreI ordered food at the kiosk only to get at the end of process to find out that the credit card payment option was broken as there was no out of order sign to inform customers that there was an issue with equipment operations. My desire was to order from the kiosk and eat at a table inside. After completing order at kiosk I waited in line to pay because there was a line at the counter for which my desire was not to stand in. Therefore I was unable to experience this advantage of the kiosk, order sit and wait for food to be delivered to table. After paying for food at counter I informed cashier I wanted to eat food there in restaurant she still made it to go. Not a great start for my...
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