Slices Pizza & Italian Kitchen — Restaurant in Melbourne

Review 2018: Love their pizza and customer service.

Update 8/13/2020: First and foremost I've been a customer to this location since they first opened! Food and customer service was always outstanding until recently by the very own one of the owners. Let me explain: company I work for we always buy from Slices because they can handle large catering orders like 300+ people. Last week I called and due to the large order I was asked to speak with the someone related to the owner. On Thursday the Person took my order for Friday the next day and I also gave them a heads up of a possible order the next week that someone from our company will call to confirm and that it may the same exact order. Somehow between the person and I there was a miscommunication on BOTH parties because they were under the impression I said we are placing the order now...Thursday...for next week Tuesday. All I know is that on Tuesday I get a call from the driver and tells me my order of the pizzas are here! My heart sank because I don't recall telling anyone YES. I had to drop what I was doing at work to manage this large order of pizzas. In the mean time I'm on the phone with the same person I spoke to last week. The whole time I'm keeping my cool because it was a miscommunication. I'm juggling the pizzas (30+ pizzas), speaking with the restaurant, and also speaking with my team on next steps. While I'm setting up the restaurant now is freaking out texting me RUDELY I add because we haven't made the payment yet.... mind you we been a customer since they opened and never had an issue with payment. After I set up the pizzas for all employees I finally have a minute to call them back to where we left off. I see the text from "the owner" so I call. I get on the phone and was handed off to the second owner. Well this was my breaking point! The OWNER begins to attack me telling me that they got up at 5:00 am to make this large order and began to call me out of my name. That's when my mouth drops to the ground because I've never been treated this way by an owner! Not once did I raise my voice nor call out of their name but the owner on this day felt it was okay. I of course said a few things back and then that's when I get passed on to the actual owner owner. I speak to this person and tell them how I understand this was a big miscommunication but the way that owner just spoke to me...the paying customer... was out of line! The disrespectful owner supposedly apologized but when I asked them to return my call later in the day when I was not busy with the surprise lunch that never happened and not even a discount for the inconvenience was given. My experience on how the actual owner handled a situation like this with a CALM customer blew my mind. I owned my mistake but the fact that they didn't now we all know now to never buy from them again.

Food is...

Slices Pizza, Melbourne 4 Stars

“Sometimes you see the uninviting door and you just have to go through it.” -- A. Bourdain

Hidden at the end of a strip mall, under an unassuming blue awning awaits the best pizza in Brevard County, Slices Pizza. Once you enter, you are greeted with the full panoply of a small, family run restaraunt. The smells of freshly baked dough and toppings danced in the air with the sound of light jazz emanating from the speakers. It is a familiar place with the red and white checkered table coverings, the owner (Maria) waiting on you and her daughter running the cash register all combine to give you this feeling of comfort, of being in the old country. Forgoing my Iced Tea, as it was not on the menu (arg), and as they only offered bottled drinks, I went with a bottle of water to accompany my lunch. I ordered a slice of their taco, signature, grandma’s white and a slice of grandma’s plain pie. The taco pizza was fresh, tasty and had just the right amount of cilantro sprinkled atop seasoned ground beef and a mix of cheddar cheese. The crust was golden, crunchy on the outside and slightly chewy on the inside. In other words, perfect. Their signature pizza has atop their perfectly baked fresh crust freshly made red sauce, mozzerella, fresh basil, romano cheese a conglomeration of secret hard cheeses and all of this is drizzled with extra virgin olive oil. Grandma’s White pizza was as one would expect, only better. With the perfect mix of fresh garlic, extra virgin olive oil, ricotta and mozerella cheeses, if I didn’t know better, I would think I was in a cafe in Rome. The last slice I tasted off of their menu was the plain Grandma. This slice arrived like it just stepped off the boat from Sicily. It was baked to perfection in a square cast iron pan. This is their attempt at bringing back an original (The squared Sicilian slice) and let me assure you, their attempt is successful as they nailed it. The crust was a perfect crunchy, chewy golden brown with cheese baked along the sides for an extra treat. The sauce, cheese and basil were as before: fresh, delicious and aptly proportioned. Big Boy says, “If you’re hunkerin’ for the best slice of pizza in Brevard, head over to Slices....

Seems like every pizza place on the planet claims to serve New York quality pizza so it's shocking when a place actually delivers. I'm from Brooklyn - and very much a pizza snob. I don't do Pizza Hut or any of the other chains - I just don't consider what they serve pizza.

Slices exceeded all my expectations. They have the best pizza in Brevard County by a long shot. Quite honestly, they could compete with any place in Kings County, NY.

I tried a traditional cheese slice and a slice of Sicilian. The traditional slice was perfection. The crust is firm and crunchy. Not paper thin and not thick - exactly how it should be. The blend of sauce, oil, and cheese is flawless. The Sicilian had a firm crust at the bottom but light in the center. Perfect amount of cheese. Couldn't wait to take another bite of both slices. I could eat myself sick with how good everything tasted.

The owners of the place - and their daughter - couldn't be more gracious and polite. It's a family run place and they wrote the book on customer service and good manners. So, you not only get the ultimate pizza experience you get treated like you're appreciated for visiting.

I will not go anywhere else for pizza in Brevard County and I can finally say that I don't need to go back to New York to have the perfect...