The past 2 times I have purchased pizza from Pizza Hut in Mendenhall my pizza was not correct. My pizza did not have the toppings I ordered and paid for. The pizza was dry and mostly bread with no sauce, barely any toppings, and I ordered extra sauce. I went back in to just get a refund because I did not have time to wait. I was then told they did not have the toppings I ordered. The male employee was nice but the supposed manager was extremely rude. She has the personality of a stump. Don’t see how she made manager. They must be desperate for workers because she could not read the ticket correctly nor count my change back correctly and got an attitude when I tried to explain to her she still owed me more money. She snatched the money out of the register then rudely handed it to me. She never smiled the entire time nor apologized for pizza being wrong. She over heard me telling my husband doesn’t seem like she can count as we were walking out and started yelling at me and followed me out the door yelling at me and threatening to beat me up. Now that’s the manager and what we have fixing our food at Pizza Hut...
Read moreI can not say enough great things. First Jennifer has been in there many times where I have noticed that she is the only one working, however she never lets that slow her down. While putting pizzas in the oven, working the front she still greets every single person that walks in the door with a smile on her face asking welcoming everyone. Last night when I entered Pizza Hut was extremely busy. Jennifer from the back greeted everyone coming in the door. She had someone helping that just got into work also. I know there was 4 people in front of me and at least 4 more walked in after I arrived the whole time they are busy moving getting pizzas in the oven helping people at the front and welcoming every single person in there. I am going to say the young lady that was working the front was new only because I seen her ask a few questions. But both of them were very nice and professional the whole time. Jennifer is however one of the most friendliest, professional people I have ever met. She deserves recognized for her hard work she truly makes everyone feel like they are the important ones when they...
Read moreWe are new to the area but not new to the pizza hut lovers family so I thought I would give this location a try. Well firstly I always have a custom order bc we are picky , but not a problem at all knocked it out of the park with this order. I ordered curbside bc I am out of delivery zone, not a problem though... EXCEPT I gave the wrong color of my vehicle, forgetting it was being prepared for paint. So when I arrived I did wait a little longer than expected, but as I said I gave the wrong color of vehicle. But it wasn't a problem the lady went above and beyond to make sure I got my food by #1 seeing me and asking me if it was me and #2 she didn't have my order it was inside staying HOT! I WAS IMPRESSED! Above and beyond is where I was so impressed with along with the correct and hot nature of our order. So thank you Mendenhall Pizza Hut!!! We...
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