Starbucks Coffee Company — Restaurant in Mendota

I had a very rude/unprofessional experience at this Starbucks. I kindly asked a worker to correct my drink since it was made wrong (I initially didn't want to go back to the location because I didn't feel like the hassle was necessary but the drink was so disgusting that I felt robbed not getting something worth my hard earned money). She proceeded to roll her eyes, give me attitude, claim she was going to get the manager and proceeded to give me what seemed like a thousand excuses as to why she couldn't make me a drink. She then rolled her eyes and said "ugh, you know what? I'll just make it for you." As she made my drink (which took 1 minute to make btw) she started talking about me to her coworkers. I didn't say anything rude, I didn't roll my eyes, I wasn't demanding a drink. I simply went in and asked if I could get the drink I actually ordered instead of the one they gave me. She was rude. It was a toxic environment and instead of leaving feeling happy to take a sip of my favorite drink, I felt robbed of my happiness. I walked out genuinely confused as to why she was like that towards me.

This location is also the slowest Starbucks I've been to. I don't understand why the workers seem incapable of doing their job. Multiple times I had to wait 40-60mins for my 1 drink and I don't understand why. Is there no management? These workers need to actually care about the quality of their job. To wait that long for a drink you were excited about and having it taste like watered down milk is so beyond disappointing. A lot of people were excited knowing that Mendota was finally getting a Starbucks but it quickly became a huge disappointment. The employees need to do better and if they can't, then honestly fire them all and hire people who actually value their job. Management needs to undergo training on how to actually manage employees because the lack of work ethic...

Extremely unprofessional low-class service and high prices in the middle of the desert. Probably been to more Starbucks and fast food places around the country than anybody you know and I can tell you that for somebody deny somebody to use the restroom in a very snobbish attitude asking me if I'm going to buy anything, like I'm some homeless drug addict in the middle of LA or something. Is a very low class unhuman thing to do. You might be dealing wit/ a business man who knows a whole business full of 100 people that might be shopping there and get addicted to your 500 calories of fat and sugar and caffeine every day of the week. But apparently you can't think that far ahead in life. So now I'm going to tell every single person I know that you don't know how to treat people. And hem you treat bad bad it affects your business or you go out of business. You need to seriously retrain this rude snobby boy that confronts me at the bathroom asking if I'm going to buy something. Hey buddy I don't know what kind of neighborhood you live in but I could write a check right now and buy your dang store and your job. So lose the attitude. Keep the conversation light like every other normal business in the country does. Maybe you got a lot of scammers and thieves running around your neighborhood but I'm definitely not one of them. Learn how to treat people and then you'll get more business and more profit. That's the way that business works. Did you learn anything today? And for those...

On Friday 9-26-25 around 9am I went through drive thru and my son wanted a cake pop last minute so I asked the worker Catherine at the window if I can add on a cake pop. She told me no that I’d have to go around again, so I ordered really quick on mobile order before I paid for my drinks at the window and she still denied me the cake pop. I got my drinks at the window and went inside the store to get the cake pop that took literally less than 20 seconds for the boy inside to politely give me the cake pop. I understand if you’re not supposed to add at the window but I don’t understand why Catherine couldn’t just grab the cake pop really quick after I paid for it already when the boy inside the store grabbed it just as fast as she COULD’VE done it while I was at the window. I was annoyed and disappointed at something so simple she could’ve done. It’s not like I was asking for another...