Bourbon Street Pizza (Mentone) — Restaurant in Mentone

We ordered there special pluss a extra pizza my wife called an hr later to check on order we were told are pizza was on its way mind you we live three blocks away 15 min later are pizza arrives cold so I called back the manager drove to my house was not happy to find out that what we claimed was to be true the manager wanted to make it right she remain the pizza and delivered them her self 20 min later and on top of that she stated she put us in for 2 free pizzas not only did she go out of here way to make it right she went way more then we ever thought so I gave them 5 stars due to her not making an excuse but for the reason that she made us feel important as a customer way to go Shelby I believe that was her name if...

Called to try and place an order for delivery, everything seemed fine and I was told it would be 25-30 minutes. 50 minutes later I called back, and they didn’t have my order, at all. They started telling me it was my mix up and I couldn’t have called there, I called another Burbon st. I have the same number saved in my phone, the same one I called back to. Instead of admitting they didn’t place my order in they kept telling me I called the wrong place, and were pretty short and rude about it. I don’t normally get upset about stuff like this, I’ve worked food and other places, I get it things happen, you get busy, you forget. But lying to a customer is NEVER an answer ever. Extremely disappointed with the integrity of...

Don't know how this place is still running. A couple years ago it was great, food was never made wrong once and there was never a problem. Now it seems that every time I go there's an issue. I was walking, and brought back an order that ended up wrong. Then, was asked to bring back the entire order, wait till the new part was made. And by then the rest of my order was cold. All in all it ended up taking 8 trips back and forth to my house to get it resolved. In the end I'm angry. And have no food to settle it. Don't go here, not anymore. It's not what it used to be. Even their breadsticks...