This review is for anyone visiting for thr first time. This place has a shtick / gimmick that they will not tell you about. You have to wander aimlessly while every employee rushes up to you to ask if you have a to-go order, then rushing away before you can tell them you want to order. So here's what you need to know:
It may look like they have a million employees - and they do - but none of them are servers. They'll seat you and walk away. We had to go up to the hosts that were standing by the door and ask how to get food, but this walk-through will help you avoid that step
They'll tell you that you need to order at the bar. This is true, but what they won't tell you is that you DO NOT get into the line that looks like people ordering at the bar. These are people ordering and picking up to-go orders. Many servers will come up to you and ask if you have an order to go, and when you tell them "no, I need to order food" they'll rush away
You actually just walk to where the people are sitting at the bar and squeeze between them and place your order. At this point they'll tell you 2 things: That they've been doing it this way for 25 years any they know it's frustrating, but it's how they do it They don't have a drink menu. You actually have to leave the bar and walk to the back of the restaurant and look for a whiteboard with the drinks. Then you have to take a picture of it and send it to your wife who is sitting at the table
Okay, at this point you now know what you want to eat and drink, and where to order. Fight your way back to the bar and wave your arm until someone comes up to you. They'll ask what table you're at, so at this point leave the bar and look for a stand on your table with the table number on it. Again, THERE WILL BE NO INSTRUCTIONS OR CARDS OR GUIDES ANYWHERE TELLING YOU WHAT IT IS FOR. It's an important part of the shtick that at NO POINT should you know what to do or how to get food. Part of the fun is unraveling the mystery, like an Italian escape room
Okay, now you have all the information. Work your way back to the bar and wait for everyone else who has come in over the last 30 minutes to finish giving their orders. Give them your order and they'll bring it to you
Now, on to the food: By the time the food gets to you, you and your wife should be done fighting about who is overreacting and who is hungry. The wait is worth it, though, because the pizza is AMAZING. The mozarella sticks are okay, but the pizza is out of this world. Definitely worth what you have to go through to get it. Next time we're in the area we're going to eat there again, we're just going to hire a local guide to help us navigate the hidden and secret ways of...
Read moreI took my five-year-old daughter here on 1/10/2025 for an impromptu daddy-daughter dinner date. We were surprised how busy they were and even more surprised when the hostess told us it’d be a 40-minute wait. We sat while I scrolled my phone for other options when a couple came in with four small children. I asked if they’re repeat customers and if it was worth the wait. They said it was.
The hostess diligently kept us posted on where we were in queue and even offered us a high-top table to shorten our wait. We declined and waited for a regular table and she continued to check in with us.
We were seated in about 35 minutes and told to place our order at the bar. It seemed a little unusual, but we went ahead and ordered an appetizer of fried cheese curds. My daughter opted for spaghetti and I ordered a thin crust, with pepperoni, pineapple, and jalapenos.
As we waited for our food, I observed everything from young families to seniors. The ambiance was pleasant and loud, but not terribly loud, considering how crowded it was.
The cheese curds arrived promptly and were quite tasty. There are better ones in the area, but these were very good—definitely in the top one-third. I’d definitely order them again.
Our food arrived about 20 minutes later. I didn’t try the spaghetti, but my little one devoured most of it, with some ending upon the floor (sorry about that). I tried her garlic bread and it was amazing! Not soaking with butter or grease—just perfect—and packed with flavor.
The real surprise was the pizza. The thin crust was crispy and toppings flavorful, but the sauce was the star of the show.. It has a slightly salty/sweet flavor that is completely unique and balanced with the toppings very well. With the grated cheese provided on the table (Romano, I think), it was fantastic.
I can’t remember what the prices were, but they were VERY reasonable. I’ve paid a lot more for mediocre pizza. The value is phenomenal. We’ll definitely be back!
Again, I want to compliment the hostess who took our name and seated us. She was a very friendly young woman who clearly cared about the...
Read moreWe live in the area and used to frequent here. We have the punch cards to prove it. Had not been in years and once our last punch card of a free pizza is gone, doubt we'll be back. 4PM yesterday. Meatball sandwhich was great and hit the spot. Salad was served with about a one ounce cup of dressing for a nice sized side salad. I asked for extra french dressing from the bartender and she promptly brought it out without comment (on price). Now here come the good part....get the bill and see a 95 cent charge on it. I asked what this was for since we only ordered two entrees. I was told it was for extra dressing that I ordered. I was stunned and said really....now you are charging for dressing on a salad? I have never in my life been so nickel and dimed by a restaurant. The bartender had terrible soft skills and immediately took an attitude and saying, well prices are up everywhere. I said I understand and prices are up (including the entrees since my last visit), but that was not the concern. I was not informed, it is not the extra buck it is the BAD ATTITUDE and lack of INFORMATION. No different than the trend of upcharging 3% for "credit fees" If you need to raise 95 cents, raise the price of the f'ing sandwhich 50 cents and one of two people may then need it. What a joke. You used to be one of few restaurants in town. Guess what.....that is no longer the case. Food is still good, service you serve yourself so what do I say...I have no problem with that. But the VERY few touchpoints with an actual employee and we get hosed. She was very friendly to the regular drunk at the...
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