First time ever visiting this location and this company Aroma Joeās. Thought it looked pretty nice and they have been appearing more and more locally. Went to the drive-through didnāt even take long to look at the menu board as there was one car in front of me and one behind me⦠kinda had a general idea ahead of time after looking online what to order.. I Drove up to the ordering window, (which I like a lot better than everywhere else who you talk to a speaker) you would think itās more personable i was wrong ⦠I started to order the two sandwiches first then the drink, and then noticed that I forgot one other item which was a food itemā¦. At that moment the guy had a huge attitude and had to throw in the fact come on guys food first which again this being a first time he would not know that if thatās how they do it⦠I donāt need someoneās attitude that early in the morning. If youāre that much of an unhappy person, you should probably switch jobs. Thereās plenty of others out there. In that case youāre definitely not getting a tip. Your tip will be this instead Put a damn smile on and learn your common sense and manners that not everybody has been to your location or company before and probably wonāt return because youāre such a bad face to represent the company. The girl at the pick up window who is very friendly though had a great smile on her face. Pleasant attitude obviously loved her job didnāt get a receipt or I wouldāve added his name to this post without a problem. Itās unfortunate when people have a job not like there was a line behind me and there was only one item before he put the coffee and if thatās even a thing at this company that they have to put the food first because the last item was hash browns, so I donāt know how that was so difficult⦠definitely gonna post here first and see if anybody reaches out if not, I will escalate this to corporate mainly because I donāt approve of his attitude...
Ā Ā Ā Read morethe guy with long hair is horrible and miserable. weāve been here multiple times to get a drink and a pup cup and have never had an issue. until we come and heās the one taking the order and refuses to make a pup cup because heās lazy and just gives us a bone. if i wanted a bone i would have brought one from home. all the other employees give us a pup cup except for him. he also gave us extreme attitude when we asked for a green alien. he proceeded to ask us if it was a soda, rush or lemonade. we were confused and told him a rush.. (because thatās what a green alien is) and then told us very rudely that we need to clarify because green alien is just a flavor (which news flash, it isnāt, itās multiple flavors put together which is why it has a particular name, DUMBO) overall he was just trying to make us look stupid. also gave us a hard time when we said we were paying with apple pay and was annoyed by it. this man needs to be fired asap as many other reviews show the...
Ā Ā Ā Read moreI like the coffee. My suggestion to this place is get some food that is good and learn how to serve it prepared properly to eat. Ham cheese croissant and chocolate croissant I have tried a number of times and although the food was good it was not cooked properly almost all the time , either over cooked so it was hard or undercooked and still cold or partially frozen . Other pastry I have tried also did not appear fresh and was stale tasting . As I said, I like the coffee very much and will always return for the coffee , I wish the food could show improvement because I really like to eat something when I get coffee.. There is more, also I've noticed the operation of the staff and it seems disorganized with respect to the floorplan inside , I'm not sure but seems like a lot of movement between areas in...
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