Blackbird Tavern LLC
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If there was an option for not even giving one star, that would've been my choice. I went there several times with my coworkers, it was usually nice until this visit on December 7th. The owner's nasty, disgusting attitude wasted my wife's and my time and money. The restaurant charged me more than what I wrote on the receipt including tip which is my allowance, I called the restaurant at 4:30 pm after they opened (9th, Saturday) and they said they will call me back but never did, 4 hours later my wife called back because this is not right , they said they will call her back but never did, right before closing my wife got annoyed and called until they answered because they just hung up without saying a word at 9:11 pm. The owner finally answered and said basically "it's just 2 bucks", we are not stealing", "what do you think it's Saturday and we are packed" and I ended up arguing and yelling at him. He just doesn't get it but only his business side. Dude, McDonald's and Walmart offer absolutely better CS than you do, when I found a dead mosquito on the bottom of my coffee cup, I called McDonald's and they said they will call me back during the week, and they did and apologized. Interestingly, after tasted his disgusting attitude, I called my credit card company, they were surprised with his attitude and said it's stealing. It technically is stealing but was I pointing that out? I never said you are stealing, I said this is what happened and what's going on is what I asked and "just two bucks, we are busy, we are not stealing" are what you said. You said it's a simple mistake - clearly, someone who doesn't know how to read the number from 48 but 50, do you have an employee who needs go back to the kindergarten or do you need to at least take a business or economic class? Sure, let's say it's a mistake, but then did I make the mistake? You did. Your employee did. And if you were busy then you should've just said a simple sentence "we are really busy today, can I call you tomorrow?" Oh, the moment writing this, is Sunday, more than a week after this happened and you still haven't called me nor my wife. Because it's just 2 bucks right? I don't care whether it's 2 cents or 200 bucks. Your employee charged my card without my permission and you said it's just 2 bucks, you are too busy to deal with your mistake. And you said that I gave you my card to pay, which is presumed that I allowed, right I agreed to pay what I wrote which is 48, not 50. Think properly and say correctly, head is not an accessory for glasses or hat. I yelled at you because you argued with my wife who's ill, repeating your "business owner" side without the sense of the mistake made by you. I usually don't wish bad things especially business-wise because someone's family may be on that but yours, I do hope you have the 2 bucks in the end when the business hits the bottom with your pathetic attitude.
Craig KimCraig Kim
00
Very unfortunate that I have to write this review because I was expecting something very different. This sadly has been my worst restaurant experience in years. We had tickets at eight for Haunting at the Ridge about three minutes away. After looking at the menu, we decided to come here for dinner. I was very excited because of all the great menu options. The service was terrible from the start all around. We arrived at 6:15. There was two people in front of us. The hostess acknowledged us, but never took our name. A few minutes later, other people started coming in and she started taking their names and asking them if they wanted to sit outside. She never gave us that option. One of the people came in and started to debate whether or not they wanted to wait 20 minutes. She told them ”You can stay or go, it doesn’t matter to me.” I should have known right there to leave. We were seated at 6:30 which was not a bad wait. 6:45 our orders were taken. Our waitress did not come back to the table one time after bringing our drinks. Never checked on us, never let us know what was going on with the food. She came back at 7:28 with our appetizer. We asked her how long would it take for the rest of our food. She apologized and said it would be another 20 to 25 minutes. I didn’t understand how burgers take over an hour to make. We canceled the rest of the order. I was excited about the hotdog. Another letdown. It was cold when I got it and the chili on top had no flavor. I’m not even sure if it was deep-fried. Definitely not worth the $14.50 price. I will say the fries were very good. They were the only bright spot of the night. They have a lot to offer, but I would never come back here due to my experience.
Andrew IzzoAndrew Izzo
00
Poor beer selection but over 50 tap stalks displayed. Been coming here for about a year since our favorite local restaurant closed. Over 50 different beer stalks are displayed on one of the walls. However the beer only changes when Sam Adams decides to change their seasonal. The draft beer selection is pitiful and poor and mainstream only. Bottles are worse. See images. If you walk around you also see Great Signs and posters from really good beers. What a shame They don't serve any of them any longer. Maybe they never did but I assumed at some point they took pride in what their beer selection was based upon the over 50 beer stocks display.
Joe GuerraJoe Guerra
00
Great Service, Angus Burger & Ambiance. The Barkeep met me with a warm hello, fast beer and menu. She did the next most important part from old school and followed up on my meal and anticipated my second beer before it was empty and dried out. The millennials don't have a clue about those most basic principals. The ambiance is very cool and the music wall art is nice. Good menu selection and craft draft beers. Very popular with locals.
Steve PowellSteve Powell
00
Such a cozy spot to have happy hour or dinner with a small group of friends, I love the bar area but it does get crowded quick. The lobster roll is amazing here along with their burgers, wings & texmex egg rolls☺️
Jena SchlosserJena Schlosser
00
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Basic Info
Address
6 Way Rd, Middlefield, CT 06455
Map
Phone
(860) 349-0860
Call
Website
blackbirdtavern.com
Visit
Reviews
Overview
4.5
(192 reviews)
Ratings & Description
Description
This comfy outpost offers pub basics like wings & steaks, plus various beers in a convivial setting.
attractions: Direct Home Services, Beseck Lake, Lake Beseck Beach, Lakeside Liquors, Used Hitchcock Furniture, restaurants: Middlefield Pizza & Restaurant, Rovers Lodge Cafe, A&J LIQUORS Middlefield
