I placed an online order this past Sunday, through their website and when I arrived they couldn't find my order. The woman who first asked me who's name the order was under, was extremely nice to me, but the older woman with the glasses who I can only assume is the owner had a terrible attitude. They could not find the order and kept asking me for the name, then asked me what I ordered and I relayed that information to the both of them. So the older lady asked me to show her proof that I had placed the order, to which I showed her the confirmation page WITH the confirmation number on it, and she shook her head and said she needed to see my entire order. So I go to my email, only to find an email with the same information and no detailed order. I showed her. Nope, said she could not give me anything until I showed her my detailed order. It wasn't until the other woman yelled out "Ohhhhh it was through WIX!".... that the older woman realized oohhhmygaawwdd an order ACTUALLY came through the BUSINESS WEBSITE, that THEY set up and was ACCEPTING orders and CHARGING people. The older woman asked me again what my order was, which I told her for the 4th or 5th time, to which the other woman called out "I have her order right here-" And was cut off because the older one wanted to hear it from me, AGAIN. She still did NOT want to give me the order, until I finally told her that they had charged my card and taken the money out of my account. Only then did she finally budge and allow the other woman to give me what I had ordered. When I walked up to get my food, I overheard the same old woman being extremely rude to another customer. They all need to realize that without customers, their business would not exist. She needs hop off her high horse and learn people skills or get off that register and hire someone who knows how to communicate. I won't be a returning customer.