KFC — Restaurant in Milwaukee

I have a background Food Service I've worked in restaurants since I was about 16 years old way back in the day in Milwaukee when the Ponderosa restaurant was downtown on Wisconsin Avenue I started out as a dishwasher moved up to prep cook line cook and also was in charge of prepping breaking down the line cleaning grease everything I work for MPS Food Service I'm worked at Marc's Big Boy on Oakland and Capitol back in the day again prep cook chicken cook you name it this particular Kentucky Fried that I visit a couple of weeks ago serve me some of the worst chicken I've ever had from a Kentucky Fried that beautiful flaky skin was tough as leather Kris should have been changed it had a thick after-taste to it as far as the grease in the skin overcooked the flavor was cooked out of it due to the grease not being changed I hated it I felt like I wasted my money someone need to go in there and do a regular check to make sure the grease is being changed when you have a large volume of business chicken grease need to be changed at least once maybe twice a week I was very disappointed I'm glad I only purchased a small order cuz had it been a really big order I would have really been upset because I would have wasted my money after a couple bites out of the chicken I...

Visited the KFC on 3440 W Foundulac Ave Milwaukee WI 53210. So I get to the drive thru at 4:46pm on Sunday July 30th 2023 and Im told that they are closed due to a shift change and that the wait will be 10 to 15 minutes. So I told the young lady that I will wait and she said yeah but you can't wait in our drive thru. I believe that to be a tall tell and ridiculous. What kind of Management is this. I sit in the parking lot and wait and watch as car after car doesn't get service. Had to have been at least 6 cars. If the store owner wants to know why profits are down, why they loose so much money. It's because the workers don't wana work. They turn down customers. Shift change should not mean the store is closed for business someone should always be available to...

I wish one star wasn't required. I've been to other locations and never experienced this type of unprofessionalism, you can walk into the location/other locations regardless if you were a door dash or any other company. Also, the store days and hrs do not match other stores and locations. I asked the person that FINALLY picked up the phone "why do this location have different hrs and days then any other location?" She said" because we're in the hood". So, If I wanted to order I would have to stand in the drive thru because the lobby is closed and that's it. KFC you have a specific location that represents your company. If you will not do anything about it....then you should close the...