Wendy's — Restaurant in Mitchell

It seems like every time I used to come here something would happen. They’d forget my ice, ask me to wait and when I’d finally get the food it was cold, staff was a little rude at times, and my order was wrong almost every time. However, the last month has changed my opinion. I’ve been to this Wendy’s 2 times in the last month with my boyfriend and both times the staff was extremely friendly. The first time we had to wait a little bit for our food but they gave us an extra free frosty and were overly apologetic for the wait. The food was hot and exactly what we wanted. Then just this past week we stopped by and they once again asked us to pull forward for our food. They gave us an entire extra sandwich! We went back over our receipt and we didn’t accidentally order an extra, they might have done this on accident but either way j was extremely happy. My opinion has been turned around and I really enjoy...

Downloaded the Wendy’s app in hopes making the ordering process faster, as I was running late for my son‘s nap time. Unfortunately, the delivery app used my location and somehow I ended up ordering in another state. I didn’t catch this until I was already at the restaurant and we could not find my order in the system. My order had disappeared from the Wendy’s app, and I was having difficulty canceling my order and re-ordering. The management team went above and beyond. They went ahead and made my food and gave it to me, despite me not having paid or ordered at the right location. They gave me the resources to cancel my order and refund my money at another time. So thankful for the caring individuals who helped me today! Wish I could’ve caught names to give a proper thanks. Food was great, as you would expect any Wendy’s establishment to be. Highly recommend if you are stopping through the...

Not sure what is going on at this location tonight. I stopped to get a drink, when pulling in there are no outside signs lit up or the menu. Upon asking asking if they had Diet Cream Soda in their freestyle machine... They staff seemed very confused with the question. They went to check the machine and came back answering that no they did not have diet cream soda but had Diet cream soda zero. I then asked what flavor and they were unsure and go to check again. Then mention there are no lights on and the worker says well that is probably a good thing. But says she will mention it to ''them ''. We asked if wepaid yet and the girl waves her arm that we are good and then hands us the frosty and cup. We pull away and my drink is a root beer. That is all... But very unimpressed. Yes I did not pay for the drink but did ask her...