D' Lua Pancake & Burrito House Moline, IL. — Restaurant in Moline

I have not had a chance to eat at this restaurant, but am rating it based on very poor customer service. I bought a $25 gift card for a friend for Christmas. When she went to use it about a month or 2 later, it had not been activated. They did not just take care of her as they should have. She explains the situation to me so I go back to the establishment to get a new gift card. I showed them that the $25 had been deducted from my account as proof that I had paid for the card. They "activate" a new card and assure me that this one will work. I kept the receipt this time in case she ran into the same problem. She recently returned to dine for lunch. When she went to pay, the card was ONCE AGAIN not activated. Even when she presented the receipt from the card purchase, she was not allowed to use the card. She was then told that she would be contacted by the manager almost a week ago, and still nothing! These people have wasted my time and hers! I will never step foot in this place again, and I would suggest anyone reading this...

This place used to be my favorite in the qc. They used to have so much flavor, and they used to care about the quality of food. Unfortunately, they no longer care. My food was luke warm and so bland. Their Verde sauce used to have so much flavor and now it's just runny green juice. It's absolutely horrible now. No flavor, no heat. I couldn't believe the compete 180 this restaurant has done. I'm assuming since the new location has opened they probably forgot about the original restaurant. Whatever shine this location used to have is now gone. I will not be back again and it's upsetting. The quality of the food is gone and the flavor is non existent. I'm going to include a photo of a taco they served with 4 pieces of lettuce and a...

Excellent food. An odd combination, but worth it. Don't hesitate to get the omelette even though it's expensive. They are MASSIVE. If you get pancakes or french toast as a side for the omelette, I can virtually guarantee that you won't finish that meal. I was there for breakfast but I wanted to try a lunch item as well. I got the Al Pastor tacos and they were great. If you like street style tacos, definitely recommend. I will be back the next time I come home to visit.

UPDATE: Came home for Christmas and met some friends here for food while they were in town as well. They loved it, and so did we. I tried the lunch menu this time and it did not disappoint. Will make a point to stop by any time we are back...