Terrible customer service on Doordash, but unfortunately they have great food. Constantly leaving Doordashers waiting for food to be ready even after 45 minutes after confirmation, then the Dasher waits 10 minutes before leaving and another Dasher has to respond to the order. Then another Dasher picks up the food and they bring an incomplete order. The Dasher blames Pizza Heaven and Pizza Heaven blames the Dasher and in the end I have to wait until they send their own delivery person to bring the rest of the order. This has happened twice once, I had to wait for a refund from Doordash for the incomplete order and once I had to wait for the delivery driver from Pizza Heaven to bring the complete order. As far as making Doordashers wait for orders until they leave and they get reassigned it has happened at least 5 times out of 10 orders. Maybe they are better and cheaper if you order direct, last order was 65.00 on Doordash without tip and not...
Read moreThis is one of our favorite places for pizza and cheesesteaks in the area. They're timely, have great hours, and great food. The cheesesteaks are a great portion where it's the perfect amount, on a delightful fluffy and fresh roll. They put plenty of toppings when you ask, and I don't even need to ask for extra cheese because it's so balanced across the sandwich. Pizzas have all been great. We don't have a favorite topping, it's all good when it's a pizza night. Sometimes they'll collab with an idea of what's good on the pizza and we'll try that the next time. Always great, and love the inspiration. They're also so kind when you're picking up. They work hard and long hours but they're always so warm and positive. Always appreciated, and doesn't go unnoticed. Thank you Pizza Heaven for...
Read moreWe just waited TWO hours for a LARGE pizza, American Hoagie, garlic bread, chicken fingers and fries. Gave an $8.00 tip… There is no possible way this is a large pizza. I call and the woman wants to offer me 10% off my next order, i said oh hell no i waited two hours for this. I offer to send her pictures she tells me 20% off your next order is all i can do. There will never be a next time. I get things are hard right now but refunding the pizza would have been the right thing to do. Yes she offered to make another one and bring it. We just waited for this one, its 9:00pm. I am beyond furious. Things are extremely expensive right now and we are getting ripped off, its not fair. I wish i could add a picture to this post. So everyone could see,...
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