New World Pizza & Cafe — Restaurant in Montgomery Township

Scammer alert! Wouldn't even give 1 star if it was possible.

I ordered a large tuna cheese sub. The posted menu (pictured) said this would be 9.25, so I was surprised when the guy rang it up for 13.45. I did a double take on the menu and asked the guy why it was so much--the increase was clearly more than just tax. He told me "we've updated our prices, they haven't changed it there yet," gesturing to the menu. I expressed politely but firmly that I didn't feel this was right, it needs to be updated on the menu before just changing it in the register--how can somebody make decisions based on incorrect pricing? (I wouldn't have even ordered the large at that price.)

The guy then shot back that it was a $3 extra charge for cheese, totally changing his story. I did a triple take on the menu and pointed out that it says cheese in the sandwich description. The guy pretty much ignored me at this point, handing me my sandwich over and saying "thank you very much" in a dismissive way.

Normally I would ask for a refund on principle after this horrible experience, but I was on a tight schedule and actually needed a sandwich for the day so I had to just chalk it up as a $3 lesson learned--always check the yelp reviews first! I'd normally steer clear of a 3 star place if I could help it, and that's definitely way more than they even deserve.

Steer clear of these fraudsters and save yourself some frustration!

(Oh yeah, and the sandwich was pretty weak--only a few shreds of lettuce, tuna that contained minced onion when they'd specifically told me it didn't, and tiny slivers of cheese that apparently justified the exorbitant, menu-defying uncharge! I bet the person a few reviews below complaining about a gluten reaction was given food that just straight up contained gluten, based on the attitude I saw...

We were very good customers ordering an average of 4 pizza pies per week (over $200/mo). At least double that when you include orders from friends/neighbors in the area when we all get together.

However, I didn’t leave a tip for the driver because the delivery was 20 minutes LATE and the PIZZA WAS COLD. The driver said if I didn’t tip him he would no longer come back. I said I leave tips when the pizza is delivered on time and is hot.

I called and spoke to the owner and explained the situation. He remarked, “late or not the driver depends on tips.” SAD!

I rehab apartment buildings for a living. If I build a house and don’t finish on time I would eat those costs. Thats why we finish on time. That’s business.

New World Pizza LOST OUR BUSINESS because they treat their customers poorly and don’t deliver on time.

Why did they ever have our business in the first place? It was convenient in that they deliver. But with Uber Eats, Door Dash and whole host of delivery services that are available to anyone of us today we have options.

We have a bunch of people coming over tonight. If everyone decides on pizza we’ll order from Joe’s Pizza and either pick it up or have it delivered with DoorDash!

PS: I’m leaving 1 star but I’d leave a negative star review if it were possible. WARNING: STAY AWAY FROM NEW...

I’ve eaten here a few times. It’s always been just okay—never good enough or bad enough to leave a review. But what I witnessed last week was unacceptable, and I can’t stay silent. A few of my friends of color have long referred to this place as “racist pizza.” I had assumed that was about something in the past. Now I understand why.

While eating in the store during lunch, I watched the staff take orders from everyone—except two Black men who had been waiting and actively trying to place theirs. They were skipped repeatedly, even as a white man who had just walked in was served right away. When I spoke up, the staff burned both of the Black men’s food. One of them said something, and the staff laughed and turned his back. That man walked out. The other stayed and calmly asked for his food to be remade—he was ignored. I intervened and asked again, and only then did they remake it. I sat and watched as three kitchen staff pointed and laughed at him. When he told them to stop, they kept going—until I said something again.

I won’t be coming back. And I’ll be sharing what happened with everyone I know in Hopewell and Princeton until this man receives a real apology—from the owners and the staff. I have his number. If you want to make it right, contact me. Otherwise, this is...