Charleys Cheesesteaks — Restaurant in Montgomery

The cook/server seemed like she didn't want to take care of me or be there. When I approached Charley's she just looked at me from the far end of the counter until I said I was ready. Then she moved slowly over to the side with the cash register and said something under her breath as I ordered. She took the order of the couple behind me and started our meats & veggies on the griddle. Then she went to the back for more cheese. Meanwhile, my chicken got burned. By the time she returned with a pack of cheese, the cheese she put on my meat & veggies had melted through. She made my sandwich, checked her watch, then made the other sandwich. I will say the fries were fresh (yeah!). That said, after I put the vinegar on my fries and asked about putting their seasoned salt on them, she replied that Charley's is no longer doing that and that the shaker behind the counter was something else...The Boardwalk Fries were one of the best things about Charley's. While m fries were OK, they weren't the same. As for the sandwich, it...

We usually get great service at this Charley's. We have had a long relationship with one of the wonderful ladies there. Sadly 😥 she was not there this visit! The lady taking our order was abrupt to the point of rudness! I think the young lady 👨‍🍳 cooking was new to the job and I accept We all have to learn. However she was working so hard with minimal support from our observation. She had little idea of how to put a Philly sandwich 🥪 together but she did her best with a smile. So on that day the sandwich was a 3 instead of...

Food was okay. There was one person for lunch rush. Took 20 minutes to get a sandwich and when I got it, it was lukewarm with like warm fries. The seasoning shaker didn’t work and had knife holes punched in it in an attempt to make it work. Again NOT THE EMPLOYEES FAULT. Clearly management oversights. More staff. More attention to detain, could easily fix this store. The single employee there was curious and kind but less patient consumers would have been...