I know this location just opened, and with all new restaurants, it takes time to get into the swing of things as far as work flow.. but good gracious, if you want Taco Bell please follow this advice and go to the N Court location. We ordered 6 items and it took 10-15 minutes of sitting directly in front of the drive-thru window to get our last item (cheesy fiesta potatoes). We could've pulled up at the request of those in the drive thru, but we were never asked to. One worker is taking orders over the headset and filling drink cups for the countless people waiting behind us in line, while another worker is standing there, doing absolutely nothing but twiddling with a piece of wax paper that I can only assume went to a roll of stickers. The wait was so bad that a man got out of his car 3 cars behind us and walked to the window in-between us and the building. It was embarrassing to say the least.
Literally giving 2 stars because all our food was in the bag when we pulled off. Hopefully by the next time we return in the far, far future, timing...
Read moreJust don't.. we waited a couple weeks after they opened to not deal with screwups but guess they need a couple more months. 20min sitting in line with 1 car in front of us before they finally advanced car in front of us. Then was asked to hold up... I told guy hope not another 30min. I did his job for him and told I had mobile order.. took us another 15min to advance one car and about 20 min to get to window... My app said my order was ready before we got to window yet we sat another 10min seeing people scrambling and one guy with beard seems irritated at someone screwing up everything. They gave us drink tasting like someone didn't switch used up syrup.. yuck!... After 40min we finally left DT... Food was correct beside the water down drinks. We will be avoiding this location which is sad as we were looking forward to new place...
Read moreI’ll give 2 bc i am being nice . Just tried location for first time . Ordered 2 mexi melts , 2 Gordita supremes ( MINUS LETTUCE ) and double beef burrito. The mexi melts are very skimpy for price . Both gorditas had lettuce . This is after the window gentleman and I went over order multiple times . He had good enthusiasm. Told me to have a Baja blessed day . That was nice . Hope they can respect the customer who spends their money enough to get it right in future . Maybe instill in the crew it’s important to give people their moneys worth . UPDATED / Tried mobile app for first time. Ordered beefy 5 layer burrito add potatoes …..of course there were no potatoes. Also, chicken enchilada burrito …add pico ….of course no pico . Just don’t understand how it can be so difficult to read a ticket and add or subtract...
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