Jet's Pizza — Restaurant in Nashville-Davidson

Updated Review: I would like to provide an update to my post below. I would like to thank Audrey the manager of the Jet‘s Pizza on Highway TN-100 in Nashville for contacting me. She aplogized for the inconvenience as well as had a conversation with her employees regrading the situation. She assured me this issue has been resolved and the staff would accommodate my request on future orders. Initial Review 4/29/21: During my recent visit to Jet‘s Pizza on Highway TN-100 in Nashville Tennessee, I was very upset to be informed that I could no longer request to have my cheese on the side in a separate container rather than on my pizza. During the past, at least two years, I have ordered from this location and requested the cheese be put in a small container on the side due to my child having allergies to dairy products and my husband preference not to have cheese on his pizza. This provided me the opportunity to only put cheese on the slices of the pizzas, that I would eat, and not impact other the members of my household. I feel the decision by Jet’s Pizza to not allow cheese to be available on the side, if chosen, rather than being be placed on the pizza shows lack of consideration and inclusion for those who have family members, in the same household, that have sensitivities or allergies to certain foods. I was not provided a discount for not having the cheese on the pizza (an item that is a standard ingredient that come with Jet's pizza). I have never had this experience with any other large pizza chains or...

Food: Fantastic, utterly fantastic. All styles are good, but these guys are famous for the deep dish. It isn't chicago, but its as close as you can get in Nashville. Toppings and ingredients are fresh, and it just is simply better than the big 3 chains. Also, I disagree with the other person, the cheesesticks are my favorite part, I would order them every time. The wings are the only thing a bit lacking.

Price: They actually have some great coupon offers which I highly recommend researching before ordering. Otherwise, yeah, it'll be more expensive than Pizza Hut, but it also won't be cardboard. You get what you pay for, and quite frankly we usually only pay about $3-5 more than a big chain.

Service: No complaints, nothing amazing but steady, nice and reliable. Pretty quick...

We have had two incredibly disappointing experience with Jet’s. Our most recent experience was on a Monday afternoon when google specifically told us they weren’t usually busy. The online order gave us a 90 minute wait and when we called to confirm, the person on the other end told us they were busy. We called twice more and were offered a coupon for $5 off our next purchase (which we were offered the LAST time our order was delayed and it was not applied to our next order, anyway). On our final call, two hours after the expected delivery, the person told us the driver had just left five minutes ago with our pizza.

Long story short, each time with this location has been a very long wait with no explanation. It’s honestly not worth the wait for the...