I am rating 3 stars because the food is actually good! The service though has seen a dramatic drop recently in my opinion. I come here a lot, I live right next to them and work 7-8 minutes away as well. Been coming here for over 4 years since I moved down here. Lately things are missing from my order, my order is usually late, and somehow a fresh burger made is cold when I get it. I waited almost 10 minutes past the time I was told to come, the burgers were forgotten so I waited. I live 3 houses away, so 30 seconds if even to get home and they were cold. Please understand everyone, I like the food and I will continue eating there. I still recommend other people go there. Just recently in the past couple months these issues are quite frequent. Nothing more frustrating than waiting after being told a time, a time they control, and then you get home or back to work and food is missing. I would rather be told 45 minutes and it be ready, than be told 30 and wait 10-15 minutes. They seem short handed most of the time and also not very organized. These things can really hurt a business. Some days there are 4 people running around like chickens and some days I see way too many people in the cooking area and still running around like chickens. When 3 different people all are talking trying to figure out where each put a piece of the order, that’s not good. I generally like the food, and they are local, so I want to support them and enjoy the good food they make! When the service issues happen this frequent it makes you second guess going through that to not cook. Like I said, I go there enough that I’m sure some will recognize my name if shown this review. There’s a lot of good people working there, and I’m sure they want to succeed. Hopefully they can get on track, for my...
Read moreI got a chicken club. It was okay but bland. Service was not good. We stood waiting a few minutes before someone asked my brother for his order. Even with a few people standing around. Immediately after she took my brothers order she left with me standing there. Didn't say anything. Just turned and left. A couple minutes later, she came back and asked for my order. She then gave me the ticket for my order and left. Didn't say how long or anything. Waited roughly 10 minutes for my order to be ready. She also didn't mention either to my brother or I that we needed to pay up front. Never been here before. Most likely will...
Read moreThe food has always been good but the service just gets worse. I ordered a Lynch order today. I first stood there for over 5 min without any recognition while two females chatted. Then a girl off to the right cleaning coolers seen me and tried to help. My pizza was done and sitting on the end of the conveyor getting cool. Sub was in the warmer. No sauce for the chicken was ready nor drink and chips with sub special. Chicken was still in. I go pay my bill still no order ready.now girl on phone chatting about her weekend. Ridiculous customer service. I imagine Lee and his wife would...
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